Review Time
That's the most ridiculous platform I've ever seen.
1. They hold awards for 45 days when an employee receives multiple awards in a short period.
2. They ship the wrong items. I ordered a Samsung Watch7 44mm, and they sent me the 40mm.
3. They don't own their mistakes. They refunded the points I paid for the watch and gave me 200 complimentary points. They corrected the catalog item I ordered, listing it as 40mm. The 44mm now costs more, and they refuse to provide the points.
That's the most ridiculous platform I've ever seen.1. They hold awards for 45 days when an employee receives multiple awards in a short period.2. They ship the wrong items. I ordered a Samsung Watch7 44mm, and they sent me the 40mm.3. They don't own their mistakes. They refunded the points I paid for the watch and gave me 200 complimentary points. They corrected the catalog item I ordered, listing it as 40mm. The 44mm now costs more, and they refuse to provide the points.
I have just redeemed my points that were allocated to me by my company British Airways with Workhuman.My total points at that time : 960.I purchased a Ring Pan-Tilt Cam Black worth 1860 points.That meant I had to pay the remaining points by Visa that’s 1860 - 960 = 900 points. This equates to £45.Therefore the Value of a single point - £45 divided by 900 points = 0.05 pence per point. Breakdown of payment to WorkHuman :My company points 960 960*.05 = £48 I paid 900 points. 900*.05 = £45 TOTAL COST = £93 Then compare this to the Ring Pan-Tilt Cam Black on AMAZON = £69.79.The difference in price is a staggering £23.21. This is a MSRP (manufacturers suggested retail price) of 21.58% in Workhuman’s favour.This is not a value for money company.
I have just redeemed my points that were allocated to me by my company British Airways with Workhuman.My total points at that time : 960.I purchased a Ring Pan-Tilt Cam Black worth 1860 points.That meant I had to pay the remaining points by Visa that’s 1860 - 960 = 900 points. This equates to £45.Therefore the Value of a single point - £45 divided by 900 points = 0.05 pence per point. Breakdown of payment to WorkHuman :My company points 960 960*.05 = £48 I paid 900 points. 900*.05 = £45 TOTAL COST = £93 Then compare this to the Ring Pan-Tilt Cam Black on AMAZON = £69.79.The difference in price is a staggering £23.21. This is a MSRP (manufacturers suggested retail price) of 21.58% in Workhuman’s favour.This is not a value for money company.
The company purport to help reward employees and keep them motivated. I was lucky enough to earn “Energize” points over 5 years, but as I’m being made redundant, decided to redeem my saved balance. Mostly there’s nothing I want or need, but I was excited to see that I could afford a Dyson vacuum cleaner with my points balance and ordered a V15 Detect model. I received a confirmation e-Mail saying it would ship in 1to 3 days. I told my family I would do all the vacuuming! However, today my order was cancelled and the price was more than doubled so that I can’t afford it with my points balance. The points price also went up overnight on the other model I was looking at yesterday, so I can’t afford that model either. The small print says they can cancel any order for any reason. I feel so disappointed and let down. They have said sorry but there’s “nothing we can do in this occasion” (direct quote: their e-mail uses “in” instead of “on”).If I had paid money rather than points, Workhuman probably would not have been within their rights to cancel the order and put the price up, after I had received a confirmation e-mail and been so looking forward to my parcel arriving!
The company purport to help reward employees and keep them motivated. I was lucky enough to earn “Energize” points over 5 years, but as I’m being made redundant, decided to redeem my saved balance. Mostly there’s nothing I want or need, but I was excited to see that I could afford a Dyson vacuum cleaner with my points balance and ordered a V15 Detect model. I received a confirmation e-Mail saying it would ship in 1to 3 days. I told my family I would do all the vacuuming! However, today my order was cancelled and the price was more than doubled so that I can’t afford it with my points balance. The points price also went up overnight on the other model I was looking at yesterday, so I can’t afford that model either. The small print says they can cancel any order for any reason. I feel so disappointed and let down. They have said sorry but there’s “nothing we can do in this occasion” (direct quote: their e-mail uses “in” instead of “on”).If I had paid money rather than points, Workhuman probably would not have been within their rights to cancel the order and put the price up, after I had received a confirmation e-mail and been so looking forward to my parcel arriving!
This is the best customer service I have ever experienced. Really! I got several replies already the same day I wrote to them, and the following day I received a credit note.Thanks Clara and Vanessa, you are very professional and doing a fantastic job.
This is the best customer service I have ever experienced. Really! I got several replies already the same day I wrote to them, and the following day I received a credit note.Thanks Clara and Vanessa, you are very professional and doing a fantastic job.
Just full of excuses and very poor customer service, I’ve got a digital credit card for hard work completed as a reward,The card doesn’t work and I keep getting stupid excuses like I’m not using correct CVV or it must be a non recurring transaction etc.. just full of s@#@!DON’T TRUST THIS FRAUDULENT COMPANY, JUST STAY AWAY!!!!
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