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wowcher.co.uk

wowcher.co.uk

3.6
3.6 Based on 1.3K reviews

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Average Rating

3.6

/
5

1.3K Reviews

5 Star
53%
4 Star
10%
3 Star
2%
2 Star
1%
1 Star
34%
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Filtered Reviews

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Review Time

Deborah
How do you redeem a voucher no help whatsoever and now it expired will not be using again

Ordered an item was sent an email but it said this is not your voucher code its on its way but haven't received anything to redeem it now expired so lost the money and apparently not refundable

1
Date of experience: Nov 22, 2025
Lynn
I purchased a WOWCHER for Malmaison…

I purchased a WOWCHER for Malmaison Edinburgh City and had no problems with the purchase nor redeeming the voucher at the restaurant We thoroughly enjoyed the afternoon tea and would definitely go again

5
Date of experience: Nov 22, 2025
Rosie
Not replying to whatsapp for refund

Trying to get a refund for 2 items I ordered on Saturday 22nd Nov as it's was going to charge £10 postage and not mentioned! it's now over 72 hours and no reply at all to the WhatsApp message I've sent them to sort my refund. Message comes up saying Your message has been passed to our agents. We aim to answer your query over the next 24 hours.Tha reply doesn't help at all as no idea how I get my refund I will not pay £10 postage for 2 advent calendarsI have now had this email from them The recipient's mailbox is full and can't accept messages now. Please try resending your message later, or contact the recipient directly. Shocking customer serviceUpdate 5 days after purchase I received an email and this has been refunded

4
Date of experience: Nov 22, 2025
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Jo
5 stars for Wowcher

I've used Wowcher before and the process is always easy to use. I would recommend Wowcher and will be using them again.

5
Date of experience: Nov 21, 2025
Lisa Biles
Great product and service

Great product and service

5
Date of experience: Nov 21, 2025
royston
The process is far to complicated

The process is far to complicated, will never use them again, still don't know if I am booked into the hotel.

1
Date of experience: Nov 21, 2025
John Cox
Too many ads and pop ups ,- just want…

Too many ads and pop ups ,- just want to order something

3
Date of experience: Nov 21, 2025
Garcia
Never had a dodgy deal will Wowcher.

Never had a dodgy deal will Wowcher.I have purchased some amazing bargains.

5
Date of experience: Nov 21, 2025
Patricia
Difficult to know what to do next

It was confusing how it actually worked . There were so many instructions and offers etc same page, a bit chaotic.Perhaps one page dedicated to how to redeem the voucher and get product, a idiot proof steps to achieve it.!!! LOL 😂

3
Date of experience: Nov 21, 2025
Joanne Bryce
Always have great deals at good prices

Always have great deals at good prices, good customer service too.

5
Date of experience: Nov 21, 2025
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