Review Time
Excellent service, constant contact from the seller, each item is well packaged & each package contains so much value to a wrestling fan. Great value & I totally recommend them.
I haven't received the wrestle crate yet but I had an offer that's allowed me to have two crates delivered and I'm really excited for my partner to receive this crate as they've spent their life waiting to be able to have one. This crate will be special for them, they LOVE Rey Mysterio and in very excited to see their reaction to finally having a wrestle-crate
Worth the price you pay as someone who grew up on wrestling but has never been able to go to shows and autograph signings this has been an incredible way to get autographs of superstars I’ve seen on tv and people I haven’t heard of it’s always nice to see indie stars being represented in something 10/10 on everything I’ve experienced with wrestlecrate
I used to buy loads of crates from this company, started off really well... their items were really good and I was really happy. But they don't protect the autograph cards, like the American Wrestling companies do. They just put them in the box, with keyrings and other heavier items. So the signed photos were getting bashed up and ruined, so I sent them an email about this. At first they were really helpful, and sent out replacements. But after a few times of this happening, because they still were not protecting the main items. These are expensive crates, and a lot wrestling fans don't have a lot of money. They got really funny about it, even though I provided pictures of the items and the damage. So they started to ignore me, so I put a couple of posts saying please could they respond to me. The funny thing is, they then blocked me, straight after I actually said that one of their crates that month was really good, and I got my items ok. This is really odd behaviour, I just want buy something and to get what I paid for undamaged. Years later, because I got my girlfriend to buy my crates. I tried to sort it with them, and make everything good. So I could see their posts for what was coming next. But they were rude and said "You will stay Blocked!" even though they hadn't had a complaint from me for years. Even though I was still getting damaged items, they then have been really rude to my girlfriend who has been very polite with them. I hope the wrestlers realise how they are treating people, that just want to buy and item and get it in good condition. This really is not good enough, and I think subscribers are realising this now... because they have to give away loads of extra stuff to get them to subscribe. Which they will only send you if they want to, or they might even send a load of leftovers no one wants instead of the items they said they would give you. I am sorry to have to post this, because I used to really love getting the crates. And I really wanted this to work out for both of us.
I received a promotional code sent directly to my email advertising an offer with free items, which influenced the decision for my partner to order . The code was accepted at checkout and the order confirmed, but the promotion was later not honoured.In response to the company’s reply, I want to clarify that I am one individual and my partner is another. We are separate people, yet the company appears to treat us as a single customer, which was never clearly stated at the point of purchase.If eligibility criteria apply, they should be very clear in the offer - which they were not to me - and be enforced before payment is taken, not retrospectively. The response does not explain why the promotion was issued and accepted at the point of purchase if it was not valid.
Signed up last month after years of wanting to but finally did lol, received today and the autographs and memorabilia inside are top notch, I got the Dudley's, Jericho, mankind and a few others inside along with manchonthairtValue for money will keep on going subscription
I used to buy loads of crates from this company, started off really well... their items were really good and I was really happy. But they don't protect the autograph cards, like the American Wrestling companies do. They just put them in the box, with keyrings and other heavier items. So the signed photos were getting bashed up and ruined, so I sent them an email about this. At first they were really helpful, and sent out replacements. But after a few times of this happening, because they still were not protecting the main items. These are expensive crates, and a lot wrestling fans don't have a lot of money. They got really funny about it, even though I provided pictures of the items and the damage. So they started to ignore me, so I put a couple of posts saying please could they respond to me. The funny thing is, they then blocked me, straight after I actually said that one of their crates that month was really good, and I got my items ok. This is really odd behaviour, I just want buy something and to get what I paid for undamaged. Years later, because I got my girlfriend to buy my crates. I tried to sort it with them, and make everything good. So I could see their posts for what was coming next. But they were rude and said "You will stay Blocked!" even though they hadn't had a complaint from me for years. Even though I was still getting damaged items, they then have been really rude to my girlfriend who has been very polite with them. I hope the wrestlers realise how they are treating people, that just want to buy and item and get it in good condition. This really is not good enough, and I think subscribers are realising this now... because they have to give away loads of extra stuff to get them to subscribe. Which they will only send you if they want to, or they might even send a load of leftovers no one wants instead of the items they said they would give you. I am sorry to have to post this, because I used to really love getting the crates. And I really wanted this to work out for both of us.
I had tried to cancel my subscription online and thought i did so until i was charged which may have been my mistake. However, it does state if you contact within a certain timeframe you can receive a refund for your order which i tried. customer service replied once and then not again to my emails and did not help me with my issue at all. I accepted that it may have been a mistake on my end regarding maybe not cancelling properly etc so i decided i would just keep my subscription incase i liked the next signature. I tried to pause my subscription again when i realised the signature wasn’t for me! and it would not let me do it online. So i contacted customer support once again to try and resolve the issue so that i could pause the subscription this time and easily reactivate it in future. I asked if they could pause on their end as it would not let me and they basically just said “we recommend just cancelling your subscription” I must say i have had quite a negative experience with their customer service and honestly they just do not seem interested in helping at all. Which is quite sad because i really enjoyed when i did get boxes prior to this and thought that i would have no issues but in any company customer service is really important and if you don’t seem interested in helping then it’s going to put people off. Unfortunately, Like recommended i’ll cancel my subscription and let my other friends know who also use wrestlecrate the issues i’ve had and recommend they don’t use it as if they ever have any issues customer service won’t care.
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The original monthly box of wrestling goodies. Get exclusive autographs, t-shirts, collectibles & more from WWE, AEW, indy stars & legends.
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