Review Time
Great experience! Grant, the technician from Livewire was on time, worked through my setup of printer, laptop, a soundbar quickly and expertly! He even did some remedial work on my network to improve it. Grant was knowledgeable and proficient, worked hard and quickly, was personable, and a genuine pleasure to welcome to my home electronic needs.
The installation of our network and security system went smoothly. The team that performed the work showed professionalism and took the time to educate us on how the different elements work, and how to use the various features. I highly recommend Mario for the planning, Grant for the implementation, and the other tech (forgot his name) because of the work done and the follow-up support.
These guys took over from AVICO; unfortunately, it doesn't look like AVICO did a good job in transitioning the accounts. I got lost. To Livewire's credit, once they were aware of the problem, they reached out to me several times to work to resolve the problem. While I had to move on to another service provider, if a future/another need arises, my first call will be to Livewire. I believe they care and will work to provide quality service.
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