Review Time
I purchased a desk with a solid wood desktop from iMovr in 2021. After a couple of years, the desktop developed a crack. When I contacted iMovr about it, their customer service was outstanding. I sent a few pictures of the crack, and they responded right away, acknowledging that the issue shouldn’t have happened and offering a warranty replacement.The original top was an expensive walnut surface — heavy and costly to ship — but they handled everything without hesitation. In fact, the replacement desktop they sent appears to have an even nicer, higher-tier finish than the original.I’m extremely happy with the replacement and grateful that iMovr truly stands behind the products they sell. It’s rare these days to find a company that backs up their quality with such excellent service.
The L shaped table frame is quite sturdy and the assembly was relatively easy.However, I'm concerned regarding the ease of disassembly for the frame in the event that I may need to move. Specifically, the mechanism to attach the leg (motor) to the frame is not so mechanical, but rather requires use of force to seat the metal bracket in. I do not know if it would be possible to remove that bracket in the case that I need to disassemble the table. Additionally, one of the brackets did not seat into the grooves of the frame perfectly, but it was impossible to fix this as the bracket would not move once it was pushed onto the grooves. Please consider improving this design.
I chose iMovr after extensive research. They offered the highest quality products and had the best warranty. Two years later, one of the monitor arms stopped holding position. iMovr sent me an entirely new unit! Confirming I made the right choice.
I really dislike leaving negative reviews, however the customer service was abysmal. Absolutely ZERO response after they made an error on shipping documents that cost me over $100 more than it should have. I reached out to them numerous times by email and phone and never once heard back. The product I received was great, but the experience has been marred by the lack of response and extra cost I incurred due to the company's error.
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iMovR is leading the office fitness revolution against 'sitting disease' by implementing innovative ideas in high-quality products. We are committed to create the best standing desks and ergonomic accessories for all users.
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