Review Time
They ripped my money and went into thin air. This is a bogus company pvt LTD system. Phone, emails and physical addresses, all are dead but their bosses enjoy holidays and new business. I tracked their details from companies house. Every company has hidden or sister companies and transfer funds or buy (pretending) and then get bust with no reserves. I appealed to ombudsmen but nothing, I lost £2000 and promised 10 years of annual boiler installation as care/repair service. Surprising, I am not alone. Hence I decided to STOP using branded national/international but local businesses. Available on time, every time. Think service, go local and save money is my slogan for peace of mind. Shame that UK nationwide company was sold and busted and revived their illicit business with a new name, new face but ripping goes on.
I have just woken up to this whole histeria. My boiler has just broken down today, I got it done in Mar 2019. Don't know what to do, I was trying to look for them online and through emails. I paid some upfront and rest through Hitachi. Where do I start now. It would have better to go through a standard company.
I am glad I found out from somewhere what has happened to Impragas.It's a disgrace. I too had a quote in February plus installation all seemed ok except water tank and boiler were left behind after we were quotef for it .Then had a leak in ceiling. No 10 year service. Told them I wouldn't pay for it till work finished properly. But they continued to try and get it from me right up o to lockdown. Now owe Hitachi the money. We need to do something... They sound not be trading as anything elseCreeps.. and the people who knew it was going under and still tried to get our money.
we bought our boiler from impragas in 2018,in 2019 after calling impragas several times we had a service,the engineer was rude and was only at our property for approximately 20minutes so I questioned him as too what he had actually done,he told me he had looked over the boiler and it all seemed to be running well so like any person with not too much knowledge I accepted this and he told us he had run out of report sheets and would send us one in the post(2021 still waiting)I telephoned last year regarding my service(10 year plan)and the usual excuses started regarding covid etc etc and they said we’ll be in touch(again 2021still waiting) it’s now 2021 and I called them again yesterday only to find they’ve gone bump,so I decided to call the finance company Hitachi who were very nice but said they were being overwhelmed by customers who are in the same position as myself but they would be sending me a claims form out as like many others I paid upfront for the service plan.Because they,impragas have defaulted on the contract does this mean I can cancel my DD with the finance company,please any advise would be much appreciated.
Paid over £3,500 for my boiler October 2019 and also paid extra for the ten year service plan. When I emailed to book my first service received an automated message that they were closed due to Covid. Was unaware that they had closed down, so paid more for a boiler that I could have got cheaper elsewhere as I was saving on the cost of the service plan which I paid an extra £100 for. Clearly was too good to be true, wish I had gone with other compaies offering same boiler cheaper as I am now going to have to pay out for another service plan. Why were customers not informed that they have closed and our service plans are not going to be honoured?
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