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This year, I began incorporating natural products into my routine, and I must say, I feel better than ever. At 57, I've been using magnesium butter, elderberry, inner wisdom, sacred roots, inner glow, and a facial product. I've developed my own daily rituals and eagerly anticipate my dose of these products throughout the day. Recently, I added a natural soap cleaner before applying my facial product. I could elaborate on all the ways I've improved. I've taken the time to educate myself about these products and have even lost 30 pounds, which I needed to shed, thanks to the wonderful additions to my routine that helped me get back on track. I visit the website daily to gather product information and learn more. I have a special cabinet for my products, and I must admit, I’m reluctant to share. However, I do give shoutouts on social media because I genuinely believe in their effectiveness. I feel fortunate to have discovered these amazing products.
I ordered a birthday gift on 22nd November, and the shipping time was stated as 3-5 business days. However, after placing my order, I learned that their delivery schedule is now running 10 days behind due to a previous interview. This feels very dishonest. Now, it's almost mid-December, the birthday has passed, and there's still no sign of my items being delivered or dispatched. The payment was taken from my account on 24th November. I will not order from them again—while I used to be a loyal customer in the UK, my experience in the US has been frustrating. Please do not charge my account until the items are ready to ship. If you're overwhelmed with orders, consider stopping new ones until you catch up—these delays have likely caused you to lose many customers.
I placed an order for a birthday gift on 22nd November. Before ordering, I was informed that shipping would take 3-5 business days. However, after placing my order, I was told that due to a prior interview, delivery is now 10 days behind. This feels very dishonest. Now, as we approach mid-December, with the birthday long past, I have yet to see any items delivered or even dispatched. The money was taken from my account on 24th November. I will not order from them again—while I was a loyal customer in the UK, my experience in the US has been a disaster. Do not deduct money from my account until the items are ready to ship. If overwhelmed with orders, consider halting new ones until you catch up—these delays have likely cost you many customers.
I was attracted to the products due to their heavy promotion, but my first order has been very disappointing. I bought several items, including a bundle, and the eye mask arrived in a box that appeared to have been opened and returned. The internal packaging was torn, poorly presented, and marked—completely unacceptable for the price, especially since it was meant as a gift. I contacted the company and received an automated reply promising a response within 48 hours (usually within 24). Now, well beyond that timeframe, I've heard nothing back. The lack of customer service and accountability adds to my frustration. For a company that promotes itself heavily, I expected much better quality and care in both the product and service. Unfortunately, my experience has been disappointing. This feels like a business more focused on marketing than on delivering quality or respecting its customers. I will not order from here again.
I experienced very slow and unresponsive customer service. My gift card never arrived, and they kept advising me to check my spam folder. It’s not in spam or my inbox. Then they stopped responding altogether. Avoid this company. Expensive products should come with good customer service, and this one does not.
It's rare to find something that truly works. I've struggled with insomnia since childhood, and I'm now 65. This cream applied to the bottoms of my feet helps me sleep without medication. I share samples with anyone who mentions insomnia, as it calms the central nervous system and helps with restless legs. I even bought some for my dad for Christmas because he sometimes has trouble sleeping. I'm so grateful to have found something effective, and I appreciate this company’s care and support.
The products from this company are not only beautifully designed and produced, but the team is also wonderful. They have gone above and beyond for me multiple times, and I've never had such a personal customer experience before. Thank you for making each order feel special and for all the incredible help.
Delivery was late. I was advised to return the package for a refund, which I did. Customer service has gone silent, and I have yet to see my refund. This is disappointing and a significant inconvenience, especially during such a busy time of year.
After undergoing a long course of chemotherapy that left me with peripheral neuropathy, magnesium butter was recommended by my oncologist's nurse. After a hot bath, I apply it to my feet and gently rub it on my corded arm. I even use it for migraines! I've recommended it to many friends and family. When my grandchildren sleep over, they all get their feet buttered and love it!
It's been a week with no sign of my shipment. I placed my order a week ago and had to reach out via chat, which took forever to connect with a representative. By the time I connected, I was away from my phone, and they just gave me a generic response about an item being out of stock. Why not send the in-stock items separately? I ordered an elixir for my sick son, hoping it would help, and now I'm left waiting with no communication about the delay. I'm really not satisfied at all. Poor communication and customer service.
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