www.rubylane.com

4.6
4.6 Based on 2.2K reviews

The world's largest curated marketplace for vintage & antiques. Thousands of independent shops showcasing quality items. Vintage Begins here....

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Average Rating

4.6

/
5

2.2K Reviews

5 Star
81%
4 Star
6%
3 Star
5%
2 Star
3%
1 Star
5%

All Reviews

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Review Time

Paula
I always find great items on rubylane…

I always find great items on rubylane -- so much choice! And the checkout process is very easy and quick.

5
Date of experience: Oct 28, 2025
Brian Cleary
RUBY LANE check out payment process needs improvement

I have no trouble buying on ebay, ETSY or LiveAuctioneers buy I have problems buying on Ruby Lane. It took my over 15 minutes and numerous attempts to complete the payment process for this inexpensive $32.00 item, which is unacceptable. Let's make the payment checkout process easier on Ruby Lane. I have loss buying items on Ruby Lane while trying to pay for them. Unacceptable.

1
Date of experience: Oct 23, 2025
Victor Cantoni
Purchased from Ruby Lane many times

Purchased from Ruby Lane many times. Very reliable service Oldeclectics is my wife’s favorite shopCarla Thompson is very knowledgeable and helpful. Never had an issue

5
Date of experience: Oct 15, 2025
Andrew C
Fat response time

Fat response time, easy payment & refunds.

5
Date of experience: Oct 15, 2025
Sandra Reardon
Pleasant business people to deal with

Pleasant business people to deal with. Fast responses, secure and timely deliveries. Thank you for the diverse selection of merchandise! Good marketing communications.

5
Date of experience: Oct 15, 2025
berta Zimdars
I have been shopping with Ruby Lane for…

I have been shopping with Ruby Lane for nearly 20 years and have seen it grow and change in good ways to aid the shopper. I have trust in the sellers and the support behind them that Ruby Lane provides. I enjoy the quality of the items I purchase. While all of the vendors do their business differently, they are all satisfactory to me. I would rather have an item over packed than packed carelessly. This has never been a problem for me in recent years. Some sellers give very detailed information about items while others rely on photos. I am experienced so both ways are fine with me. Keep up the good work.

5
Date of experience: Oct 11, 2025
Lanes
Quick and very easy

Quick and very easy

5
Date of experience: Oct 06, 2025
Angela B.
Always good experiences

I have purchased several things over the years from Ruby Lane, and have always had a good experience. They have good communication after a purchase, and the sellers I have purchased from seem to as well.They have a great filtering process for searching, and several purchasing options.

5
Date of experience: Oct 01, 2025
Julie Haynes
I ordered and paid for a chair a few…

I ordered and paid for a chair several weeks ago and my main complaint for this company is a lack of communication which causes trust issues for me. To begin with the sale showed that it was still pending for a few weeks. I emailed the store owner and it was not until I complained to Ruby Lane and threatened to cancel my order that I got a reply. They did send an email the day they shipped the chair asking for a telephone number. I replied with my number. The tracking code number they sent me does not work so I have been unable to track the shipment. I have emailed the company twice asking for information but have had no reply. I was in Guatemala when they shipped the chair and now I'm afraid I may have missed the delivery. I don't know how to reach out to the shipping company for information without the correct shipping number. I've never had problems like this when buying online. I have purchased from ebay, Cherish, Etsy and Ruby Lane in the past.

2
Date of experience: Oct 01, 2025
*****

Wow. I found exactly what I was looking for, A used book in great condition. Arrived when promised. Highly recommend this company

5
Date of experience: Sep 30, 2025

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Business Details

  • The world's largest curated marketplace for vintage & antiques.

    Thousands of independent shops showcasing quality items.

    Vintage Begins here.

  • language https://www.rubylane.com

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