Review Time
I sent 2 tripple stage seat belts in to get repair as they were locked from an accident. I got them back and the steel body brackets were bent all up on both of them. Only reason I would think they would have bent them was to install the cheesy taper headed screws in place of a spot weld. The screws at the head hang out. I do not think the mfg would consider this a good repair. I can't even bolt the seat belts back into the bronco due to how bad they bent the bodies. They do not call back, they do not answer emails, they do not respond to reviews. I would avoid them as their popularity and good customer service in the past lead them to not having to respond these days and becoming fine with bad customer service.
I haven't received my seatbelt back yet, so I can't comment on the quality of their work.However, I agree with Lakeranger - their customer service is lacking.Their claim of 24 hour repairs is strictly based on the time period within which a technician gets to work on your seatbelt.It is NOT based on when they receive it, even though their email confirmations and website make it seem this way. They received my seatbelt on Monday morning.When I chatted online with "Sergey" he said my repair was taking longer as they it need a specialist.However, when I called customer service they said Sergey wasn't speaking from anything he could confirm, and denied that my service took longer. Instead, customer service just kept saying the work was done within 24 hours, even though it was two days since receiving it (Tuesday end of day). As well, Sergey claimed it was shipped but couldn't provide a tracking number or any info.Customer service then said it was not shipped yet. Instead I was told it would go out at the end of day Wednesday.As I questioned him about this timing, he eventually just hung up on me.So be aware - 24hours means about three days from receipt to shipping, assuming all goes well.Also, if there's a delay - you better just accept the explanation because they won't offer any compensation or deviate from their "24 hours" claim.EDIT: I have installed the repaired seatbelt and it works well. I recommend their work, but remember their turnaround time can be longer than they advertise.
SAFETY RESTORE to the RESCUE!Needed a seatbelt pretensioner for a 2006 Cadillac SRX that had been in family since purchased new! Both the local dealership and GM corporate confirmed the part was discontinued with none available...Enter "Evan"with Safety Restore..He was very informative and patient as he explained their process. I followed his instructions, and everything transpired just as he described..Flawless execution of every promise!The pretensioner works perfectly, and this beautiful car is back SAFELY on the road! They can also reset your safety module, if needed. THANK YOU, SAFETY RESTORE and EVAN...you are going to save lots of keepsake cars!! 2024 American Company of the Year in my book...Gratefully, Linda..(Louisville,KY)
They clearly state in their ad that they restore all Chrysler SRS control module, that is a lie, I sent them a module from my dodge ram and they sent it back a week later with a sticker attached to the module that says could not restore, no other info I contacted them and they simply said we don't have the software for that model, 18 dollars to ship it to them and of course they charged my card for return shipping, so 40 dollars and a week wasted, they do say they treat you like family. My family does not steal from each other. Beware!
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National leader in post-accident restorations specializing in seat belt repairs and SRS airbag module reset services. We also provide seatbelt webbing replacement, custom color seat belts, classic car & dog chewed seat belt restoration!
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