Review Time
I canceled my subscription and received a confirmation, yet I was still billed monthly. The support team insisted I was bound to a 12-month commitment, even though the service advertised month-to-month options and the ability to cancel anytime. I had to block the merchant through my bank to stop the charges. Be cautious. In the past, I had no trouble using the service or canceling, but this time, my emails went unanswered, and I felt very anxious.
Extremely frustrating. The service has been charging my card monthly despite my numerous requests to cancel. I just received a message from a representative claiming that I committed to a 12-month plan. That's not true. I tried using the service for about an hour months back, and it was ineffective for me. Now, I have to escalate this issue. Very untrustworthy.
Awful experience. They keep charging my card every month despite my numerous requests to cancel. I just received a message claiming I signed up for a year-long commitment, which is false. I tried using the service for about an hour months ago, and it didn’t work at all. Now, I have to escalate my complaint. Very shady.
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