Review Time
hi alli have know Chris for good 10 years never met but had conversation over phone callsi myself have purchased now 2 sat navs from ChrisThe nice thing what goes a long way Chris will always answer the phone call and say hi tony you ok for me that goes a long long wayanyway going back to the sat nav it is the best thing since sliced breadi am a class 1 driver now for 33 yearsi have read a review on here today driver said sat nav was taking me down a narrow lane !!!!!!!so dont tell me he never goes to look at a road atlas before journeyno sat nav is trueall i can say Chris ex Driver will never let you down any problem ring and he will sort itthanks again Chris for helping me todayCheers Tony Williams 👍👍👍
I’ve had 2 Trucknav units from Chris over about 10 years nothing ever went wrong with them just updated the software.Always great service over the phone with him and found him very helpful.So not sure why I am reading these bad reviews about this Satnav and Chris?Pete from St Albans
I’ve been relatively happy with the Trucknav I got as a birthday present November 2023 but within 10 months it stopped charging once plugged in to a unit, I have numerous chargers as I carry spares and none of them would charge it, same chargers worked fine with my spare nav an XGODYI returned it thinking I was still under warranty, turns out there’s no warranty as suchChris returned my nav still not working in a truck which quite honestly is where it needs to work, not in a kitchen on a counterI’ve returned it for a second time and it’s still not backMeanwhile I bought a NAVPAL for £63 on eBay, about £45 less than Trucknav but came extremely well presented, good construction of the screen compared to both the above and good technical back up (I phoned and got help setting up my speed readout ) so we will seeDisappointed as I’ve recommended TRUCKNAV to pupils and fellow drivers and I felt I got poor service when things went wrong
Bought one of these as a cheaper option for class 1 store deliveries.took me down very tight corners and the final straw was low bridge.buy cheap expect poor performance.In the end bought a tom tom and went same stores but much better and safer routes.
Bought a satnav from Chris via ebay nearly two years ago now.Was a fraction of the price you pay for the big names,and am 100% happy with it.Been all over the UK doing multidrops and cannot really fault it.I had a problem when I first started to use it but phoned Chris who answered to me straight away and got me going again.You wouldn't get that from Halfords or an online retailer!!Like the way you can actually pinpoint to a particular spot rather than just a street.Would buy another in a heartbeat.
Husband rang the customer helpline this morning and spoke to Chris...the sat nav had frozen.Chris said take sim out...back in then wait 10 mins.15 mins later rang him back and he said I told you wait half hour.Then rang back after 30 mins no reply...he then rang hubby back shouting why are you ringing me 8 times I can't help everybody.His attitude was very rude and abrasive...and totally unhelpful...this satnav is only 13 months old but its obvious he's not willing to help and should not be manning a HELPLINE!
So far over the years, I've had 2 truck satnavs, charger cables and a repair. Have always phoned Chris and he has responded immediately with a faster return post if asked for. A no nonsense, get you back on the road approach, with satnavs at a third of the price of the big names. I highly recommend his business. Thanks for helping out again today Chris.
Had a problem with the sat nav as the gps button wouldn’t work to type in any postcodes. Messaged Chris and what a surprise he didn’t reply he is known for this. It’s all good selling a product but when there are problems he doesn’t want to know. Very frustrating and a ignorant man. Be careful with this product as a lot don’t work let’s just hope your the lucky one without any problems.
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