xiaomi.com

2
2 Based on 141 reviews

The official account for Xiaomi in germany....

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Average Rating

2

/
5

141 Reviews

5 Star
14%
4 Star
10%
3 Star
3%
2 Star
9%
1 Star
65%

All Reviews

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Ross Adams
What I can say is that the support from Xiaomi is virtually zero. At the same time they are half the

What I can say is that the support from Xiaomi is virtually zero. At the same time they are half the price of Samsung so you take your chances and pay less money. However they are equivalent of Samsung in China.
I will warn you that the artificial intelligence or algorithm really not IAI is set in a certain way that the cleaning software that looks for duplicate files ends up deleting your own data without your permission so I would recommend using a new phone or a workaround but don't stick with this particular model unless you are happy for your data to be destroyed randomly without your permission.
The Poco F7 Ultra’s AI is so incredibly helpful that it decided 90% of my private files were simply ‘clutter’ I didn't need anymore. It’s like having a digital butler who cleans your house by throwing your furniture out the window because it didn't match the rug."
​(And don't forget to add your note

1
Date of experience: Feb 13, 2026
Gech Yam
xiaomi air purifier 4 lite temperature reader humidity reader and purity of air reader and it clean

xiaomi air purifier 4 lite
temperature reader humidity reader and purity of air reader and it cleans very inexpencive air quality went skyrocket and i do things differently niw in order to keep purity at 1 to 10 range very nice product id reccomend smokers or people with pets or children so you can check your air quality and at same time cleanse it.
nice! 😎 many bad reviews i see but for this/my purpose it does extremely well.

5
Date of experience: Feb 09, 2026
MiinHuey Ang
Never buy Xiaomi CCTV! Their support is bad. I go to their customer service center at Paragon, Penan

Never buy Xiaomi CCTV! Their support is bad. I go to their customer service center at Paragon, Penang Malaysia. Their knowledge on the CCTV product is so little. Asking u to take photo, video etc so that they can ask other service personnel.... Can see they are not so keen in support CCTV

1
Date of experience: Feb 03, 2026
Jean Foster
Frustrating Experience with Customer Support

I reside in Italy, and my order has been stuck since December 24. I reached out to customer service via email, but instead of receiving assistance, the support agent told me I should communicate in Italian instead of addressing my issue. When I clarified that I do not speak Italian and used English, the response I got was that I was dealing with the Italian branch, so I needed to write in Italian, despite no effort to resolve my concern. This is unprofessional behavior for a global company. Customer support should prioritize finding solutions rather than debating language.

1
Date of experience: Jan 01, 2026
Fantastic phones at a great price

The company provides smartphones with excellent specifications at a competitive price, offering significantly better options compared to others in the same price range. Although there is some pre-installed software, it doesn’t interfere with usability, which is why I rated it 4 stars instead of 5.

4
Date of experience: Dec 05, 2025
Nowell
Decent phone but battery drains fast

The phone performs well, but the battery depletes quickly during gaming sessions.

2
Date of experience: Nov 18, 2025
Timo1223r77
Frustrating gallery experience on the phone

The gallery feature on this phone is incredibly frustrating. It places half my albums in a confusing 'Other albums' folder, making it a hassle to find what I need. There’s no way to disable this feature, and attempts to organize my folders via my laptop have failed. I will not be purchasing from this brand again. The battery life is also disappointing.

1
Date of experience: Nov 16, 2025
Lorena
Unbelievably poor customer service

I thought I had experienced bad customer service before, but this is on another level. They provided a return label for three faulty units, which I returned, but now they want me to send photos of items I sent back weeks ago. They even asked for an invoice for the items, which they should be able to access themselves. It’s infuriating. I plan to initiate a chargeback today.

1
Date of experience: Nov 12, 2025
Jimmy
Defective security camera and software

The security camera and the software offered by the company are both ineffective. It simply does not recognize the camera. Very disappointing.

1
Date of experience: Nov 11, 2025
Leon P.
Avoid at all costs

Do not purchase. It has been nothing but trouble. AVOID.

1
Date of experience: Nov 11, 2025

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