Review Time
Got a delivery 4 days late to a jobsite in Bronx. 18 guys on the job driver said we need a forklift to unload. Units weigh about 150 to 200 lbs. Driver would not let the guys unload them. 40 years in construction and never had a problem like this. Do not use XPO ever!
One star because I cannot give zero.I ordered a tool chest with Homebase. XPO were their chosen courier. I receiver a prompt message saying we will deliver on Wed 8th at approximately 12:00. Wednesday came and went with no update and no tool chest. I contacted Homebase who chased with XPO. After 4 days they were still waiting on a response. One week after the expected delivery and I have had no update from XPO. In an era of fast delivery by efficient couriers, how XPO are still in business is beyond me.
Abysmal delivery of an appliance ordered at Home Depot. The two guys who were supposedly employees of Home Depot, which I was originally told when I purchased the item at the store said that was not the case. I had a major issue a few years prior with a third-party delivery service from an HD order. Once again, I was lied to by the sales person at the local Home Depot. The guys were so unprofessional, and then openly said where was their tip. In the future if Home Depot continues using XPO for their delivery service I will take my business elsewhere.
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