yeticasino.com

1.9
1.9 Based on 380 reviews

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Average Rating

1.9

/
5

380 Reviews

5 Star
18%
4 Star
3%
3 Star
2%
2 Star
2%
1 Star
75%

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Review Time

Wilmon Sanders
My money has been stuck in the account…

My money has been stuck in the account as they are taking forever to verify my account and keep coming up with lame excuses and want like 20 documents.

1
Date of experience: Dec 04, 2020
Ken B.
Rude,patronising....and i won!!

Just received a rude,racist email telling me my account is closed forever!. And thos review is from someone who won. All uk sites are as bad as each other,all have rude,arrogant staff,the mind boggles 🤦🏿‍♂️

1
Date of experience: Dec 02, 2020
Pearl
Rude,patronising....and i won!!

Just received a rude,racist email telling me my account is closed forever!. And thos review is from someone who won. All uk sites are as bad as each other,all have rude,arrogant staff,the mind boggles 🤦🏿‍♂️

1
Date of experience: Dec 02, 2020
Penalised for casinos mistake

I have never written a bad review about anything in my life but I am shocked by how I was treated. As advertised clearly in their registration, I made a deposit to qualify for the Welcome Bonus, which consists of 100% match plus 100 spins. However, I didn't receive the bonus and after chatting with customer support was told it was a technical issue and I would be emailed when it was resolved. Eventually I received an email saying I had been credited the bonus match but I didn't receive the free spins. So, I spoke with customer support again who informed me that in order to get the 'first deposit' free spins, I would have to make a SECOND deposit. I explained that it was very unfair I would have to pay for a mistake made by the casino and the support guy said he understood my point but still reiterated I couldn't get the promised free spins without making another deposit. I honestly felt like I was in cuckoo land trying to explain the absurdity of that logic. I'm pretty easy-going but that is very bad form on the part of a casino.

1
Date of experience: Nov 23, 2020
Penalised for casinos mistake

I have never written a bad review about anything in my life but I am shocked by how I was treated. As advertised clearly in their registration, I made a deposit to qualify for the Welcome Bonus, which consists of 100% match plus 100 spins. However, I didn't receive the bonus and after chatting with customer support was told it was a technical issue and I would be emailed when it was resolved. Eventually I received an email saying I had been credited the bonus match but I didn't receive the free spins. So, I spoke with customer support again who informed me that in order to get the 'first deposit' free spins, I would have to make a SECOND deposit. I explained that it was very unfair I would have to pay for a mistake made by the casino and the support guy said he understood my point but still reiterated I couldn't get the promised free spins without making another deposit. I honestly felt like I was in cuckoo land trying to explain the absurdity of that logic. I'm pretty easy-going but that is very bad form on the part of a casino.

1
Date of experience: Nov 23, 2020
Honor Kelly
For some reason you can only withdraw…

For some reason you can only withdraw one amount at a time, alot of people use withdrawing as an escape to avoid gambling to much, also on the roulette your win doesnt go to your balance so you keep having to refresh your page, which is so stupid. Missed out on loads of money all because theyre trying to keep you aslong as they possibly can. Ridiculous site would never use.

1
Date of experience: Sep 09, 2020
Agatha R.
For some reason you can only withdraw…

For some reason you can only withdraw one amount at a time, alot of people use withdrawing as an escape to avoid gambling to much, also on the roulette your win doesnt go to your balance so you keep having to refresh your page, which is so stupid. Missed out on loads of money all because theyre trying to keep you aslong as they possibly can. Ridiculous site would never use.

1
Date of experience: Sep 09, 2020
Darren
Can't get a withdrawal as they take for…

Can't get a withdrawal as they take for ever verifying

1
Date of experience: Aug 30, 2020
Rosaleen Hughes
They keep on bragging that they give…

They keep on bragging that they give you cashback , but i never had a dime from them. and they dont care when you complain. Another casino to avoid

1
Date of experience: Aug 19, 2020
TT96
Played and you never win

Played and you never win, asked to self exclude said I didn’t have an account when I clearly been depositing and playing, live chat was extremely rude and spoke to me like I was an idiot, they take advantage of those will a gambling issues by not letting them self exclude. Avoid at all costs

1
Date of experience: Aug 16, 2020

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