Review Time
Absolutely diabolic company. When you start fro signing up to renew your contract and all the offers that they make in between and lastly just now they send me discount code from their weekly game wich for change was alright 20p off petrol at “Eko” but surprisingly the petrol stations dont work with this code. Just stay away from them
I purchased a travel SIM card from the Yettel store in Budapest. We were there for two days but travelling to Croatia. It costs 30€ and won’t work in Croatia. We were clear that we needed coverage for Croatia. We have had a frustrating day navigating without wifi. Waste of money as I now have to buy another SIM card.
As a Yettel customer living in Bulgaria, I recently travelled to Dubai for a week. While overseas, I closely followed the roaming instructions on the Yettel app and website. Specifically, I purchased and activated an €8 data roaming package (1 week, 1GB). Every step of the activation was confirmed by sms sent to my phone. I used the data very sparingly, mostly relying on free WiFi at the hotel and at shopping malls. Since coming back to Bulgaria, Yettel has sent me bill after bill, totalling €200+ so far and counting. The staff at their Razlog branch tried to convince me that there is no UAE roaming package (?!) and/or I never activated roaming services on my phone (??). Lesson learned: Never ever roam with Yettel. A few MB of data will cost you more than your plane ticket, whatever package Yettel may have promoted and sold you.
Absolute scammers! I was a victim of the unlawful addition of a mobile service to my television and internet contract. They pushed "free" accessories on me that I later had to pay for. They also included extra services in a fixed-term contract, preventing me from canceling without a penalty, despite the initial information that it could supposedly be stopped monthly... Incorrect, rude, and fraudulent. The headquarters protects these employees and brazenly blamed me, quoting almost literally: "You should have watched what you were signing..." Extremely impudent and unpleasant attitude. After my contract expires, I will never again bind myself to this company, not even for free!
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