yumbiltong.com

3.2
3.2 Based on 11 reviews

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Average Rating

3.2

/
5

11 Reviews

5 Star
55%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
45%

All Reviews

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Review Time

exel0071
“Outstanding service from beginning to end”

“Outstanding service from beginning to end” I recently made my first purchase with the platform and was truly impressed. The site was user-friendly, the selection was wide-ranging, and the checkout process was seamless. My groceries and beverages arrived well-packaged and promptly. Everything was fresh and precisely as described. It's uncommon to find an online service that excels in both quality and dependability. I will certainly be ordering again.

5
Date of experience: Jan 19, 2026
master1604
“Exceptional experience from start to finish”

“Exceptional experience from start to finish” I recently placed my first order with the platform and was genuinely impressed. The site was easy to navigate, the product selection was extensive, and the checkout process was smooth. My groceries and drinks arrived well-packaged and on time. Everything was fresh and exactly as described. It’s rare to find an online service that combines quality and reliability so well. I will definitely be ordering again.

5
Date of experience: Jan 16, 2026
Ana B.
High-quality products and dependable delivery

High-quality products and dependable delivery. The vermouth was well priced and packaged properly. I would happily order again!

5
Date of experience: Jan 08, 2026
Logolas6465
Missing items & the worst customer service experience I've ever had.

I was excited to find this shop due to its amazing selection of items not available locally. I ordered on Nov 22 and received it on Dec 23, which is long (within the region) but understandable given the busy season. Each item was well-packaged, and I appreciated the effort. However, one bottle arrived spilled, and three items were completely missing. The box was otherwise intact. I emailed the company with photos of the broken bottle and received a prompt reply, which I appreciated. They asked for more pictures and mentioned filing a claim, but due to the holidays, it would be a lengthy process. I requested compensation for the missing items instead of focusing on the broken bottle, as I had already discarded the box. Then, I was left without any further communication. I followed up multiple times, waited for the holidays to pass, and emailed again after New Year's without any response. It’s disappointing because I was excited to find a shop with my favorite items. Customer service is terrible. Never again. --- After receiving a reply, I changed my review from 2 to 1 star --- 1. I was definitely missing three items and had one broken bottle. 2. I had no replies after Dec 23rd, nor was I issued a refund or store credit as stated in their policies. 3. I waited until Jan 5th to follow up with a proper email after the holidays. 4. I received multiple emails asking me to delete my review and long rants unrelated to my issue. 5. I have not received a refund yet. --edit 3---- Refund received, along with lengthy messages about my actions. Please enjoy the refund....Life is short!

1
Date of experience: Jan 07, 2026
Vernon Carter
Poor experience with the company

Poor experience with the company. I ordered specific wine gums, but received a different variety. After raising a dispute, I was told I had to pay for return shipping, which is a significant portion of my refund. Communication from the seller was non-existent. I would not recommend this company to anyone. They are among the worst I have dealt with. Edit - now I receive emails asking me to remove this review, claiming they will escalate the matter legally. This is unacceptable. They also lie about the resolution of my case. Avoid this organization.

1
Date of experience: Nov 26, 2025
Adore this shop

Adore this shop, always so sweet and kind in their replies. I love all the goodies and will never stop buying or getting enough of all the candy types.

5
Date of experience: Nov 25, 2025
Misleading product images and descriptions

I ordered mints that were clearly displayed in the image. The product description specified the exact item. However, what I received was not what I expected. When I contacted support, they stated I received what I ordered, claiming packaging changes without further replies. Had I known, I wouldn’t have ordered. Edit: In retaliation, they posted my full name and address in violation of privacy policies. They have changed the product listing, claiming it stated this prior to my order, which it did not. This is unacceptable behavior.

1
Date of experience: Nov 20, 2025
KR68
Not just a store, they’re genuine

Not just a store, they’re genuine. When you email, you get a real human response. Every item in my box was wrapped with care. Authentic shop with great quality and excellent value. I don’t mind paying more to support a small business rather than a large corporation. I’m about to place my 31st order and can’t get enough. You receive free gifts after more than ten orders. The negative reviewer must be mistaken. If you can’t afford shipping, don’t buy. This shop is fantastic, the staff are kind, and I even receive cheerful notes inside the box. I’ll never stop buying here.

5
Date of experience: Nov 02, 2025
SkiZo_33
Avoid this company

Avoid this company; they sent fewer items than ordered and only refunded the item cost without compensation for packaging differences. When items arrived damaged, they only refunded a basic amount. After providing evidence, they took no responsibility for the courier issues. My experience has shown a lack of accountability from this seller.

1
Date of experience: May 11, 2025
Ketan800
Avoid! Incorrect product sent with intimidation tactics

I ordered specific chocolate boxes and received a different product instead, with no notification of any substitution. The seller blamed my opting out of marketing emails, which is irrelevant. They later made false legal threats regarding my PayPal dispute, which lacks any basis. I escalated the issue with PayPal, who ruled in my favor. The seller has since removed my previous review, claiming it was defamatory. This experience highlighted a lack of integrity and professionalism. I would strongly advise others to avoid this retailer.

1
Date of experience: Apr 01, 2025

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