Review Time
The best training I’ve ever received and I’ve been in the aesthetics industry for over 8 years.Zemits truly exceeded my expectations with their in-depth knowledge, hands-on support, and genuine care for their clients. Unlike many companies that focus solely on sales, Zemits prioritises customer success.The in-person training was incredibly informative and tailored to my needs. The doctor was exceptional he even shared his personal contact details in case I needed further guidance, which speaks volumes about their commitment.The entire team was fantastic, and I honestly have no complaints. As for the treatments they’re outstanding. I’ve worked with Hydrafacial in the past, and after seeing just one result from the Zemits HydroDermabrasion system, I was genuinely blown away.
My experience was good I requested more information which I wanted before my purchase, i thought it would be an email. I was sent it a bit later through a representative on WhatsApp and I was offered some extra savings. But as it was late I already purchased my machines (handheld devices) the gentleman who was responding was very kind and helpful, he said he would find out if he could give me the difference back, but his manager said no,Can't be done! which I was actually disappointed in. Especially as unkown to that manager I was going to purchase some of the bigger machines. I was spending more just for the zemmits name even after the savings, but as they couldn't give me a few pounds back I decided to shop elsewhere. It's principle for me really.The devices are good although my Glacier facial was on the cold hammer during a treatment and kept going warm! Even after the 8 hour charge, so not sure what that's about. Going to monitor it today as been on long charge if it happens again, I will send it back for a refund. I don't need unreliable equipment during my clients paid treatments. So I will update.Update: I would like Zemits to be more honest about the products capabilites in the description. One would presume with a name like Glacier Facial device it would be extremely cold! Not so, although the other treatments work well, the so called Glacier part (cold therapy) works 2 min top before going hot and when i contacted customer services they explained it uses the air in the enviroment. So if the room is warm it wont last very long, well in the heat of the summer and in a beauty room which needs to be a constant warm temperature it defeats the purpose! This is a great at home device for personal use, definitely not one for a professional setting.The last joke from customer service is that i should get more training. I am trained, to a level 3 VTCT in electrical facials. Its a little bit insulting to be honest and the 30 days return policy doesnt exist either.I also completed the online training in the portal on the day of purchase. Needless to say it wasn't extensive nor did it teach me anything I didnt already know.Very dissapointed
I can’t say enough about how amazing Annie from start to finish. She never once put any pressure on me for sales , she answered everything I asked and she was always available to discuss anything. I felt so confident that my purchase was the right one and would always go through her again now. Wonderful lady , professional , honest and friendly.
Amazing customer service from Zemits! Cindy went above and beyond to assist me she was very knowledgeable, patient, and made sure all my questions were answered. It was a pleasure working with her. I highly recommend Zemits for their excellent support and professionalism.
I had the best customer service experience when purchasing 2 new machines for my business. Khushbu went above and beyond in her role, she gave me the best advice & guidance, to ensure I purchased the most suitable products for my business. Khushbu made the whole process very seamless.I would highly recommend purchasing from Zemits.
Experience of purchasing my new averstand HD, was perfect and without any hassle,Annie, was brilliant and help me throughout the process also ensured I had everything I need to start my new journey. Thank you so much can not wait to purchase my next machine with them. Thanks Annie
Outstanding service, I have just bought a set of 3 facial devices. Khushbu couldn't have been more helpful. She answered all the questions I asked before I made my purchase. My order arrived within one day of ordering so efficient. Thank you Khushbu. I'm now looking forward to my zoom trainings and using them in my facial treatments, my clients will love them.
Claim your business profile now and gain access to all features and respond to customer reviews.
We are Zemits UK - an American brand born in sunny California. A team of like-minded people seeking to provide professionals worldwide with aesthetic equipment and products to help every beauty business succeed.
aooty.com
vivaskinclinics.com
artnaturals.com
perfume-hut.co.uk
buyearcandles.com
californiablendz.com
fitshop.ca
drpawpaw.com
pleasureminks.com
zox.la