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zopa.com

zopa.com

4.6
4.6 Based on 798 reviews

We’re Zopa, and we want to make money work better for you. With 16 years of tech know-how, customer understanding and money expertise, we've helped hundreds of thousands of people take the stress out of money. We’ve always been unapologetically honest wit...

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Average Rating

4.6

/
5

798 Reviews

5 Star
85%
4 Star
4%
3 Star
1%
2 Star
2%
1 Star
9%
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Review Time

Mark Law Hitchings
Utterly shambolic

Utterly shambolic. Went to live chat for help from abroad, not only did they fail to be any help whatsoever, they 'confirmed' who I was by giving me someone else's details; name, email, mobile number, everything. They then repeatedly logged me out of live chat as soon as I complained at their shocking behaviour. These people are not just idiots, they're dangerous. Will be reporting to the information commissioner.

1
Date of experience: Oct 10, 2025
David Legore
Great company to deal with

Since having my zopa card its been great apart from not having an increase in my credit limit great company to deal with.

4
Date of experience: Oct 10, 2025
Dean
Excellent service quality company will…

Excellent service quality company will strongly recommend

5
Date of experience: Oct 10, 2025
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Alison Griffiths
Very straightforward and easy to use

Very straightforward and easy to use. Decisions are quick and well explained.

5
Date of experience: Oct 10, 2025
ernest kenny
Excellent personal service and great…

Excellent personal service and great customer contact in operation when making applications.Also,their app is very easy to use and very informative about finance in general,which is essential in these fast moving times we live in.Absolutely 👏 5 STAR.

5
Date of experience: Oct 10, 2025
Mr Robert Tringham
Good service

Good service, pleasant staff. Easy to use, excellent statements.

5
Date of experience: Oct 10, 2025
Paul
Fantastic from the start

Fantastic from the start! Easy to open great communication and well supported. Credit limit a bit small but great starter would recommend!!

5
Date of experience: Oct 10, 2025
Karen
Very friendly always helpful if you…

Very friendly always helpful if you have any questions, Would definitely recommend to family and friends

5
Date of experience: Oct 10, 2025
Mr Forrester
Very easy to apply for and my card…

Very easy to apply for and my card arrived within days easy to use would recommend to anyone

5
Date of experience: Oct 10, 2025
Jo Thompson
Thanks fantastic help

5
Date of experience: Oct 10, 2025
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Business Details

  • We’re Zopa, and we want to make money work better for you. With 16 years of tech know-how, customer understanding and money expertise, we've helped hundreds of thousands of people take the stress out of money. We’ve always been unapologetically honest with our customers, and value the same in return. Their feedback helps us shape what we build, so we can provide a bank fit for today, and for the future.

    Need some help with one of your products or would like to get hold of our team? Head to https://www.zopa.com/help to find everything you need.See more

  • language https://www.zopa.com

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