zopa.com

4.6
4.6 Based on 798 reviews

We’re Zopa, and we want to make money work better for you. With 16 years of tech know-how, customer understanding and money expertise, we've helped hundreds of thousands of people take the stress out of money. We’ve always been unapologetically honest wit...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.6

/
5

798 Reviews

5 Star
85%
4 Star
4%
3 Star
1%
2 Star
2%
1 Star
9%

Filtered Reviews

Filter Reviews

Review Time

Card never delivered 4x

I have had an account, and I have applied for a new card as it ran out. It's been 4 times now and they say they have sent a new one. It's never arrived. I have a full account and I cannot even use it. They don't seem to care.

1
Date of experience: Oct 10, 2025
Thomas
How easy to deal with a very helpful…

How easy to deal with a very helpful company

5
Date of experience: Oct 09, 2025
MRS CAROLINE BLOWS
Absolute amazing company to deal with

Absolute amazing company to deal with. Without a doubt I would recommend Zopa to anyone looking for financial help.

5
Date of experience: Oct 09, 2025
Boho_Kim_x Kim
Really easy to apply and track your…

Really easy to apply and track your loan with the app. Paying off early was easy and incurred no fees. Would use again if needed!

5
Date of experience: Oct 09, 2025
Rajeesh
Great service

Great service

5
Date of experience: Oct 09, 2025
Anthony
Easy communication and a great app to…

Easy communication and a great app to manage my account. This card is great for me and helps build my credit rating.

5
Date of experience: Oct 09, 2025
Kerry
Zopa have been brilliant

Zopa have been brilliant! So easy to get a loan and top up loan when needed - I wouldn't go anywhere else now as the service is always excellent.

5
Date of experience: Oct 09, 2025
Ann Drew
Very happy with my experience with…

Very happy with my experience with Zopa. They are thorough. I was phoned by a very pleasant young man. Soon afterwards I was accepted.

5
Date of experience: Oct 09, 2025
Daniel Burton
I have been with Zopa a few years now…

I have been with Zopa a few years now with my credit card. However I needed a loan and I approached Zopa and the loan was in my Bank within a matter of hours. I have never been able to fault them. Their staff were very friendly and talked me through everything.Thank you so much for your help Zopa.

5
Date of experience: Oct 09, 2025
Kieran Bradford
The best credit card in my wallet…

The best credit card in my wallet…. And I have many credit cards. Zopa Bank issued my card over 3 years ago with a £4000 limit at 14.9% it is the best offer of credit I’ve ever been given and I’ve had absolutely no problems with this card. This is my go to card and I charge almost everything into it. Zopa has always been really good to me and I would definitely recommend their credit card product

5
Date of experience: Oct 09, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • We’re Zopa, and we want to make money work better for you. With 16 years of tech know-how, customer understanding and money expertise, we've helped hundreds of thousands of people take the stress out of money. We’ve always been unapologetically honest with our customers, and value the same in return. Their feedback helps us shape what we build, so we can provide a bank fit for today, and for the future.

    Need some help with one of your products or would like to get hold of our team? Head to https://www.zopa.com/help to find everything you need.See more

  • language https://www.zopa.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More