Review Time
I placed an order on 2nd February, but the tracking shows it was returned to the warehouse. This has been a terrible experience and a complete waste of time. I am still waiting for my refund. (10/02/26)
I’ve used three different brands so far. The material of the ZYN pouches are by far the best I’ve tried. They are smaller than the other companies I’ve tried and I found them to be a much better experience. The buzz is more balanced and smoother. Favorite part of ZYN is that they have zero smell which is amazing. Other company’s like vilo have smells which I found to be nauseating. The favors are much more subtle which I personally find to be a huge plus. I’m a big fan of this produce. The reason I gave it a 3 and not a 5 is because their strongest product is a 6 and I personally don’t feel the buzz on anything less then a 9 so I have to double up to feel anything. The other seriously annoying thing about their product is that they only have 15 in a pack when most company’s have 20. Since I find the product to be so much better then the others I’ve tried I would still buy it over others with 15 in a pack but I wouldn’t buy again unless they came out with a stronger product.
Ordered on website, they messed up delivery address even though it was drop down selection and then was undelivered. Customer service said nothing could do and would be refunded within 20 days. Asked if could reorder but would lose introductory discount and said tough. Bit of scam to save money as not honouring order. Very unhelpful and blunt so they going to lose a potentially very good customer and didn't care at all.
Tried these on a trial basis which was great.. but I have to be really honest, they taste horrible to me.. very salty waste with the icy mint taste was off putting. Have tried to use them.twice but I really do not like them. I cant say if the nicotine parts works as I couldn't leave them in my mouth for long enough.
Tried the black cherry medium strength pouches.Probably the worst experience I've had in years . . . tasted absolutely foul .So strong and overpowering. . tried to keep it in my mouth . . . couldn't do it .Lord knows what the full strength are like.Was an extremely unpleasant experience.
Order did not arrive. Been 7 weeks since i made the order. No replacement. No refund. Customer care bot just says your case has been escalated and we'll be in touch. Robbed.Its been nearly 2 months now still no order received. Customer service just lie and say your complaint is being processed. They won't issue a refund or send a replacement out, just lie and tell you it takes 10 days. its been 60 days now and nothing. Do not buy anything from these peaople they will rob you.
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