Review Time
Ordered a tyre and brake pads. Arrived two days after I ordered in recycled packaging which was fantastic. Brake pads somehow weren't delivered but I was able to speak with the business and they created a new order to be shipped asap. Great customer service, especially with them busy near Christmas! P.S. parts quality excellent, bike is good as new now!
Thank you 360 cycles!I do all of my shopping online and I have never experienced anything close to this level of customer service, it was amazing! Everyone I dealt with via email and over the phone was so pleasant, helpful and informative. They kept me in the loop at every stage of the order because the bike I wanted was out of stock, it arrived well in time for Christmas without a glitch! Just brilliant, highly recommend, 5 star all the way!
I bought from 360 cycles two separate times in the last month or so. First time I got a bike carrier for panniers, the second a pump. In both occasions, the service was super quick (I think I got the packages within 2 working days), the items were properly packaged and protected, and the price was reasonable for what I was getting (with free shipping on top because I was over the threshold for it). They even added a personalized "thank you" card in the parcels, which was a nice touch. So I will be buying from them again!
Absolutely fantastic customer service from 360 cycles. Had an order in which went astray due to outside shipping issues, Cian, Mike and Marius handled replacement order for me. Correspondence and calls were very proactive with assurances and tracking all the way. Replacement item upgraded to ensure I could get cycling again as quickly as possible, and total ownership of my issue throughout.Can't praise the team highly enough.Fantastic company to deal with .Continued success guys.Gearoid Lacey - Dublin
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Located on Clontarf's scenic coastline bike route, 360 Cycles is a customer service-driven Dublin bicycle shop.
With extended opening hours and a team of precision mechanics, we pride ourselves on offering high-quality bikes and accessories.
Shop online for a wide range of bikes, including road, mountain, electric models and essential accessories.
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