ajax.systems

4.7
4.7 Based on 910 reviews

Ajax alarm system — The most awarded wireless security system in Europe...

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Average Rating

4.7

/
5

910 Reviews

5 Star
85%
4 Star
10%
3 Star
2%
2 Star
1%
1 Star
3%

Filtered Reviews

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Review Time

Jonathan Burton
Alarm system and app working well

Alarm system and app working well. Would be good to have a panic button on the app to activate alarm.

4
Date of experience: Aug 07, 2025
Peter Gowland
Very good system from Ajax

Very good system from Ajax, well worth investing in.

5
Date of experience: Aug 07, 2025
Rob Mockett
A good system and messages you any…

A good system and messages you any issues easy to use and seems reliable

5
Date of experience: Aug 07, 2025
John Presutti
Excellent service and responsiveness

Excellent service. Immediately contacting us when the alarm system was not disarmed properly. Gives me great confidence that my home is safe!

5
Date of experience: Aug 07, 2025
ORDER DATE
Excellent system

Excellent system, easy to use and very helpful team.

5
Date of experience: Aug 07, 2025
Олександр Воронін
Ajax is probably the most convenient…

Ajax is probably the most convenient solution for home security on the market. I have been using it for several months and have no complaints. I was able to set everything up without any problems, and also integrate a third-party camera into the system using the RTSP protocol. I am satisfied with the purchase.

5
Date of experience: Aug 05, 2025
Artur Prosianyk
I needed to modernize an old alarm…

I needed to modernize an old alarm system with wired detectors. I contacted the technical support team with a request to advise in this direction. They responded immediately, discussed important points, and selected the necessary equipment. I am satisfied with the request! Keep up the good work, AJAX team! Good luck in this difficult time!

5
Date of experience: Aug 05, 2025
Brandon Mans
Fast, Friendly Support That Actually Solves the Problem

I had a great experience with Ajax when I needed help regaining access to my account after forgetting my password. Their support team was fast, responsive, and helpful, which isn’t something you can say about every company these days.What stood out to me was how straightforward the process was. There was no jumping through hoops, no endless forms, and no long wait times. I reached out, explained the issue, and they guided me through the steps quickly and clearly. I felt like they valued my time and genuinely wanted to solve the problem.Ajax is doing a great job with customer service. They’ve invested in making support accessible and human, not robotic or overly automated. That made all the difference.

5
Date of experience: Aug 05, 2025
Jan Wauters
Great and fast support !

5
Date of experience: Aug 04, 2025
B. van den Berg
Top products and support

Top products and supportBeside the quality of the cameras and the NVR, I'm very pleased by the support straight from the factory.They have a 24/7 support, which reacts the very same day! Even in weekends. An very good example for many producers.

5
Date of experience: Aug 04, 2025

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