Name: ajax.systems
Telephone: 000000000
Rating: 4.7

KimmyC Guest

Logical, user friendly system

Using the Ajax equipment recommended by our local security company - couldn’t be happier! Very user friendly, the app is easy to follow, and it suits our needs (residential) perfectly.

Date of experience: Aug 13, 2025

Ant Sue Ryan Guest

8 months ago

A bit disappointed that the anti…

A bit disappointed that the anti masking feature on outside beams is triggered by Cape Town rain necessitating the switching off of this feature

Date of experience: Aug 12, 2025

Michael G Guest

8 months ago

Great customer service nice and…

Great customer service nice and friendly.

Date of experience: Aug 12, 2025

George Guest

8 months ago

Great all-around experience

I am continuously impressed with the high quality of Ajax Systems in all aspects.The hardware and firmware are high end, do what they are supposed to and remain reliable under different weather conditions (unlike other brands I've tried). The over-the-wire updates are frequent (although not too frequent) and always go smooth. Installation and setup is very easy. I also love the ability to connect it to legacy, wired systems.The application UI is user-friendly and relatively snappy.I am also excited by the continuously expanding portfolio of devices, while keeping the same quality and user-friendliness. I haven't tried the Video & Surveillance products yet (but hopefully will soon).I happened to reach out to their Tech Support recently and they didn't disappoint. Even though I didn't get the answer I wanted (it was about a missing feature, for which there's no ETA), their turn-around was super quick (they responded in a matter of minutes) and their responses where technically accurate and to the point (no generic "try restarting your router" playbook junk that you usually get).Big fan of Ajax!

Date of experience: Aug 11, 2025

Christian Guest

8 months ago

I've used Ajax for over 6 months

I've used Ajax for over 6 months. It works everytime, is user-friendly and I feel more secure. One big thing tho for my concern is connecting it to Home Assistant is a pain in the butt. It would be nice to simplify it to Home Assistant. :-)

Date of experience: Aug 10, 2025

stomoxe Guest

8 months ago

perfect I have a problem with ocbridge

perfect I have a problem with ocbridge, and ajax has answer immediatly to solve the problem.

Date of experience: Aug 09, 2025

Louis Guest

8 months ago

Excellent service

I had problems with my connection and notifications.Ajax support team was very patient and friendly to assist me to solve all the issues.It is great to be part of Ajax security systems. The system is world class and user friendly.Ever though I am over 60, it was really easy to install and set everything up.With such great backup from Ajax support team, this is a winning combination.Once again thanks a million.I really appreciate all your effort.