ajax.systems

4.7
4.7 Based on 910 reviews

Ajax alarm system — The most awarded wireless security system in Europe...

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Average Rating

4.7

/
5

910 Reviews

5 Star
85%
4 Star
10%
3 Star
2%
2 Star
1%
1 Star
3%

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Review Time

KimmyC
Logical, user friendly system

Using the Ajax equipment recommended by our local security company - couldn’t be happier! Very user friendly, the app is easy to follow, and it suits our needs (residential) perfectly.

5
Date of experience: Aug 13, 2025
Ant Sue Ryan
A bit disappointed that the anti…

A bit disappointed that the anti masking feature on outside beams is triggered by Cape Town rain necessitating the switching off of this feature

4
Date of experience: Aug 12, 2025
Michael G
Great customer service nice and…

Great customer service nice and friendly.

5
Date of experience: Aug 12, 2025
George
Great all-around experience

I am continuously impressed with the high quality of Ajax Systems in all aspects.The hardware and firmware are high end, do what they are supposed to and remain reliable under different weather conditions (unlike other brands I've tried). The over-the-wire updates are frequent (although not too frequent) and always go smooth. Installation and setup is very easy. I also love the ability to connect it to legacy, wired systems.The application UI is user-friendly and relatively snappy.I am also excited by the continuously expanding portfolio of devices, while keeping the same quality and user-friendliness. I haven't tried the Video & Surveillance products yet (but hopefully will soon).I happened to reach out to their Tech Support recently and they didn't disappoint. Even though I didn't get the answer I wanted (it was about a missing feature, for which there's no ETA), their turn-around was super quick (they responded in a matter of minutes) and their responses where technically accurate and to the point (no generic "try restarting your router" playbook junk that you usually get).Big fan of Ajax!

5
Date of experience: Aug 11, 2025
Christian
I've used Ajax for over 6 months

I've used Ajax for over 6 months. It works everytime, is user-friendly and I feel more secure. One big thing tho for my concern is connecting it to Home Assistant is a pain in the butt. It would be nice to simplify it to Home Assistant. :-)

4
Date of experience: Aug 10, 2025
stomoxe
perfect I have a problem with ocbridge

perfect I have a problem with ocbridge, and ajax has answer immediatly to solve the problem.

5
Date of experience: Aug 09, 2025
Louis
Excellent service

I had problems with my connection and notifications.Ajax support team was very patient and friendly to assist me to solve all the issues.It is great to be part of Ajax security systems. The system is world class and user friendly.Ever though I am over 60, it was really easy to install and set everything up.With such great backup from Ajax support team, this is a winning combination.Once again thanks a million.I really appreciate all your effort.

5
Date of experience: Aug 09, 2025
Matthias Renk
Your help was very successful

Your help was very successful. In short time the problem was resolved.best recommendation!Thank you very much!

5
Date of experience: Aug 09, 2025
Denis Martin
Simple, efficient

Simple, efficient, not too expensive. Perfect solution to secure our appartment. And the hardware in very classy !

5
Date of experience: Aug 08, 2025
Jose Rita
Reliable

Reliable, user friendly and flexible

5
Date of experience: Aug 08, 2025

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