Review Time
The alarm system works excellently, especially when activated via the app, with no issues whatsoever. However, manually setting the alarm is quite challenging. We have different holiday guests at our property who need to set the alarm manually, and they often trigger it when entering and exiting. This indicates that the time allowed may be too short; we also struggled with manual setting during our last visit. Some improvements are necessary.
I've communicated with a representative in the community regarding various questions and suggestions. Today, I reached out unexpectedly about a new situation a customer presented. He promptly responded in a friendly way, offering a couple of effective solutions suitable for customer installations. Thank you once again!
I had an inquiry for the support team and received a swift response in just 25 minutes—truly impressive and addressed all my queries. Their technical support is among the best. I appreciate the combination of excellent products and remarkable support. Best regards.
We have had an Ajax alarm system installed for 3 years and have been impressed with it’s simplicity and reliability. The app control is very easy to use in addition to having the key fob controls.I recently contacted tech support as I wanted to add further devices to the system. Although it was not possible to do what I wanted, this was due to the supplier not providing the correct domestic standard of product. The tech support were very responsive and accurate with their advice which gave me confidence on their ongoing support to my system installation.
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Ajax alarm system — The most awarded wireless security system in Europe
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