ajax.systems

4.7
4.7 Based on 910 reviews

Ajax alarm system — The most awarded wireless security system in Europe...

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Average Rating

4.7

/
5

910 Reviews

5 Star
85%
4 Star
10%
3 Star
2%
2 Star
1%
1 Star
3%

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Review Time

Isaac Sanders
The alarm system performs well

The alarm system works excellently, especially when activated via the app, with no issues whatsoever. However, manually setting the alarm is quite challenging. We have different holiday guests at our property who need to set the alarm manually, and they often trigger it when entering and exiting. This indicates that the time allowed may be too short; we also struggled with manual setting during our last visit. Some improvements are necessary.

4
Date of experience: Dec 10, 2025
Frederick Fisher
Appreciation for Max!

I've communicated with a representative in the community regarding various questions and suggestions. Today, I reached out unexpectedly about a new situation a customer presented. He promptly responded in a friendly way, offering a couple of effective solutions suitable for customer installations. Thank you once again!

5
Date of experience: Dec 10, 2025
Ron Brooks
Exceptional support

I had an inquiry for the support team and received a swift response in just 25 minutes—truly impressive and addressed all my queries. Their technical support is among the best. I appreciate the combination of excellent products and remarkable support. Best regards.

5
Date of experience: Dec 08, 2025
Top-notch technical support

Outstanding technical support. I received immediate assistance.

5
Date of experience: Dec 08, 2025
JohnGamer1234
Reliable and prompt support during critical times

Timely and dependable support when it was needed most (on a Sunday evening). High quality—greatly appreciated.

5
Date of experience: Dec 07, 2025
Rin M.
Very reliable system

5
Date of experience: Dec 07, 2025
Arlo Powell
Excellent products and support

Fantastic products that are simple to set up without technical expertise, along with outstanding support. I contacted them on a Sunday and received a prompt and very helpful response. Well done, team!

5
Date of experience: Dec 07, 2025
Craig R
Tech support is excellent

We have had an Ajax alarm system installed for 3 years and have been impressed with it’s simplicity and reliability. The app control is very easy to use in addition to having the key fob controls.I recently contacted tech support as I wanted to add further devices to the system. Although it was not possible to do what I wanted, this was due to the supplier not providing the correct domestic standard of product. The tech support were very responsive and accurate with their advice which gave me confidence on their ongoing support to my system installation.

5
Date of experience: Dec 05, 2025
Darwin Adams
An excellent app with top-tier service

This is an outstanding app paired with the best service. I recommend it to everyone.

5
Date of experience: Dec 05, 2025
modepro865
Fantastic products and exceptional customer service

Excellent products and remarkable customer service. Highly recommended.

5
Date of experience: Dec 05, 2025

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