Review Time
All they say is some higher team robots are working on it. They are helping ppl get scammed.For now let's wait for the update via email as your case was forwarded to our higher team already.what update we are waiting for The update regarding on the investigation of your case14:57now we all know that suppler has taken away the moneythere is no higher team they are not doing anythingwho we are then waiting forOur higher teamThere is no higher teamthey are just sleeping all the timethey are not acting on itnow what we doFor this case what we need to do is to wait for our higher team update.We wait every day but do not get the money backwhat to doagain wait then again wait then again wait Yes since you didn't update the verification that's why we escalated your case since you don't have the details that is needed.So for this case what we need to do is to wait for the update from our higher team.I told them for long that its not our fault to that you seller took the money awayand we cant do the verificationbut nothing happened after thatlooks like you guys are helping the inappropriate use of our fundsThe reason it needs a verification is that Alibaba is the one who will send your refund due to your sellers account is insufficientBy wasting our time in these games of verification form and all that15:02How many times I repeat to how many ppl that we do not have the documents and we are not doing the verifiationWhy dont yoiu freeze the account and get the money backwhy its still activeYour multiple agents have confirmed that no verification is needed because it was a bank transfer and not the card paymentI completely understand but we really need to follow the process for this case.
ALIBABA HOUSE OF FRAUDFrom the shell, Alibaba looks like a system of great manufacturers and wholesale outlets. It boasts 20,000 suppliers. The website works great. However, Alibaba is the home of the fraud. It starts with a simple false advertisement. Pricing is not correct. The cost doesn't include an average for customization (color, size... if available), nor does it include shipping and the time it takes for these companies to work out the pricing retrieve your order and customize, nor get the product to you. Although they have insurance, the insurance may not go through. If the insurance is excepted, they'll may go through one of many excuses not to offer you full cost. The negotiation techniques start with false advertising, then, due to the authenticity of brand, the issue moves to breach. If you research these 3rd party entities, you may find other issues... additional costs (spread fees), and the blame placed on your bank and/or PayPal... then of course upon communication with them, no one knows the problem. Fraud is a major issue when you're trying to save on purchases and or starting your company. Beware of companies like Alibaba. They'll waste more than just your most valuable asset, time!
The name says it all. Alibaba and the 40 th**vesI made a purchase on Alibaba valued at 700€ and proceeded to check out with PayPal, once payment was made, within 5 minutes I received a phone call from Alibaba informing me that they have no stock and the shipping value in the listing was incorrect, this gentleman requested that I cancel the purchase so that I would retrieve my payment within 24 hours. This is exactly what I did but no refund was issued in that time frame. I opened a case through PayPal and approximately 20 days later I got my refund but to my astonishment the refund was not in total, it was about 30€ short. I contacted Alibaba about this issue and they replied that VAT had to be deducted on this purchase, although they were perfectly aware of this transaction I explained again that this transaction did not go ahead due to lack of stock and the order was cancelled immediately as requested by Alibaba. I questioned again about this VAT deduction, VAT was paid on what as there was no purchase? I requested an invoice with information regarding this transaction and the value of VAT that was paid by me.this is now 1 month later and still no reply from Alibaba._____________________________________________This the reply I got from ALIBABADear Buyer, Alibaba.com is obligated to collect value-added tax (VAT) for purchases made through the marketplace under certain circumstances, unless the buyer is an eligible VAT-registered customer in the UK/EU and the purchase is for a business purpose. If you have a valid VAT ID in one or more UK/EU countries, you may provide it to us. Once we confirm you as a UK/EU VAT-registered customer, we will not charge UK/EU VAT on your future business purchases on Alibaba.com. Please be reminded to account for VAT yourself in accordance with the applicable tax regulations. You may provide your VAT ID by logging into your Alibaba.com account
There is blatant fraud being practiced by unscrupulous sellers who are able to use more than one profile to impersonate reputable sellers and channel customers to their own profile. I will not slander anyone here but I have been a victim of this and know this goes on and Alibaba do not appear to have procedures in place to cancel this out.The review system is not credible at all, as Alibaba do not permit dissatisfied customers any way to channel their experience to a wider audience, which is what a prospective buyer uses when considering using a seller on Alibaba.Alibaba Trade Assurance is a fantasy - they always side with the seller and place obstacles in front of the buyer when a complaint is raised. Time wasting is the ploy to flush you out.I don't doubt there are decent sellers on this portal, but the risk of not finding one and ending up with a scamster with no protection from Alibaba is not worth it.I will not be using the Alibaba service again. AVOID!
I ordered an electric ATV which was not working on delivery. I spent hundreds of hours trying to get it to work and ordering spare parts since they were breaking one after another. I had so called "trade assurance" but Alibaba ruled in favor of the seller and I lost all my money. I will never order from them again.
Hi guys,ALIBABA IS SCAM WEBSITE Review is very good helping customer to identify which companies are good or bad I have bought a £12000 machine from supplier on Alibaba website, I paid through alibaba, supplier promised to deliver machine to my address. I never received my machine and I made complaint on Alibaba, I explained everything and uploaded all evidence it took one month and 30 page explain with evidence.In very first email I had from alibaba without upload anything they asked me why we should ask supplier to refund you after one month I was receiving same email, we were trying come to agreement with supplier and alibaba closed my case with no refund, I lost £12000 I am trying to take Alibaba to court.Any suggestions from you guys help me Hdkaremyatyahoodotcodotuk.
THERE IS NO SUCH THING AS TRADE ASSURANCE OR BUYER SUPPORT ON ALIBABA - DONT TRUST!!!I specifically asked the seller before I purchased if the headlights were new or reconditioned / remanufactured. They responded saying "full new".I received second hand headlights in worse condition than the headlights I already have on my car and they weren't even sealed properly, so they are full of condensation.Despite providing all the evidence including my conversations with the supplier, Alibaba rejected my dispute claim stating that it was "hard to determine what the problem with the headlight is". This is despite me providing videos and photos of the product that was clearly NOT NEW. There was broken clips, cracks, and even spray paint on the headlights!Don't trust Alibaba!!
I ordered and paid for solar products on Alibaba.The seller could not deliver and I want my money back $1200,- Impossible to contact Alibaba.Their online help does not work and I am confronted with messages in Chinese, or a blank screen, or timeout.Alibaba has my cash in a so called „secure trade transaction“How can I contact Alibaba - I want my money back.
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1860528 Alibaba Group Holding Limited is a Chinese multinational conglomerate specializing in e-commerce, retail, Internet, AI and technology.
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