Review Time
There are many scammers associated with this advertisement. It was a waste of time selecting a product, hoping to find a good deal. Most sellers seem to offer fake items and unreliable warranties. They often push for e-transfers without including taxes, which raises concerns about their legitimacy. They appear to just want to take money and then either close the ad or block potential buyers.
There are numerous scammers linked to this advertisement. It was a waste of time selecting a product, hoping for a good deal. Most sellers seem to provide fake products and unreliable warranties. They often insist on e-transfers without including taxes, which raises doubts about their legitimacy. It feels like they just want to take money and then either close the ad or block potential buyers.
My experience has been very disappointing — we placed an order for simple party products over 16 months ago and still haven't received anything. The supplier kept claiming the items were 'in production' without any evidence of progress. They even raised the price unexpectedly. Despite providing ample proof of our communications, the platform sided with the supplier and refused our refund. Our funds have been blocked for over a year, and there has been no real support. I strongly advise against using this platform for orders.
Many people lack trust in the sellers or manufacturers on this platform due to poor customer service and a frustrating business environment. I hope they can address these issues and improve their reputation. Placing an order feels like a gamble with no guarantees.
I purchased a custom outdoor sauna, which has a serious water leakage issue posing an electrocution risk. Despite providing evidence for months, the platform has not issued a refund or taken accountability. They claim to have escalated the issue but have done nothing to resolve it. I will continue to update this review until a full refund is provided.
I have only purchased a few items in the past, but my recent experience was disappointing. I was interested in an item, but their faulty software did not allow me to see the details or shipping costs. Customer service was unhelpful and inefficient, wasting my time without answering my questions. I ultimately gave up on making a purchase.
I would rate it a 0 if possible. I ordered headlights but received the wrong product. The supplier used every delay tactic, leading me to initiate a dispute through the platform, which was a complete waste of time. The supplier repeatedly missed response deadlines, which were extended to the point where a credit card chargeback could not be issued. Next time, I'll set a strict deadline to ensure it's within the timeframe for a chargeback.
This experience has been a nightmare. After paying for an item, I was told I needed to buy another to get the first one shipped. The dispute process on the app is convoluted, leading me nowhere. I ended up having to file a claim with my bank, and the issue remains unresolved. Avoid this trading platform at all costs.
This is my second experience, and it's clear that this is one of the worst platforms I've dealt with. Don't be fooled by their low prices; you likely won't receive your items. I am currently filing a claim with the Better Business Bureau for the money they took from me.
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1860528 Alibaba Group Holding Limited is a Chinese multinational conglomerate specializing in e-commerce, retail, Internet, AI and technology.
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