Review Time
Sweet and well meaning waiters, who tried their best, but that's about the only positive thing, I can say. The rib eye was sold out, so we ordered 5 burgers and 1 fish & chips. We could see the burgers waiting for us at the counter, but when they were served at last, they were cold and the fish and chips didn't arrive until after we finished. The music was so loud we couldn't talk. Not at all nice.
I encountered a horrible and unprofessional manager. I had a truly terrible experience at this restaurant while trying to book a reservation for my birthday. The level of disrespect I encountered from the manager was astounding.Initially, I was told that I only needed to pay a deposit if my reservation exceeded 20 people, so I went ahead and secured the table. However, just four days later, when I called to check on the timing, I was informed they had added an extra hour to my reservation without any prior notice.To make matters worse, the manager contradicted himself by saying they had started charging deposits from the previous Friday, despite my booking being made on Tuesday. Then he claimed that this new policy would begin in November. When I pointed this out, he shifted the blame onto the staff member for not knowing about the deposit requirement. Why should I be penalized for their lack of communication?I ultimately had to cancel my reservation because I refused to pay a £200 deposit that had not been mentioned during the initial booking process. The manager’s lack of respect for customers is unacceptable.Additionally, the restaurant itself is dirty and poorly maintained. I strongly advise against visiting this establishment if you value honest and respectful service. It's a frustrating experience all around—**stay away from this place!**
I had a truly terrible experience at this restaurant while trying to book a reservation for my birthday. The level of disrespect I encountered from the manager was astounding.Initially, I was told that I only needed to pay a deposit if my reservation exceeded 20 people, so I went ahead and secured the table. However, just four days later, when I called to check on the timing, I was informed they had added an extra hour to my reservation without any prior notice.To make matters worse, the manager contradicted himself by saying they had started charging deposits from the previous Friday, despite my booking being made on Tuesday. Then he claimed that this new policy would begin in November. When I pointed this out, he shifted the blame onto the staff member for not knowing about the deposit requirement. Why should I be penalized for their lack of communication?I ultimately had to cancel my reservation because I refused to pay a £200 deposit that had not been mentioned during the initial booking process. The manager’s lack of respect for customers is unacceptable.Additionally, the restaurant itself is dirty and poorly maintained. I strongly advise against visiting this establishment if you value honest and respectful service. It's a frustrating experience all around—**stay away from this place!**
Visited yesterday evening (30th). Was sat waiting for an hour, and had to approach someone to order a drink/be acknowledged. Then waited a further 40mins to receive 1 of 2 drinks! Had been here nearly 2 hours at this point before we got our second drink and had to approach someone to order our meals. Had to rush our food down, pay and leave half way through as we were going to be late for a show. Not impressed at all. Felt like an inconvenience rather than a customer. Wouldn’t visit again.
Awful rude.staff and unfriendly .. I came one hour away and the voucher didnt work for complimentary wine which says must be claimed Fri or Sat which it was ..the manager said I can't help you as if I give you the.wine it comes out of my salary !!!! Shocking .
Claim your business profile now and gain access to all features and respond to customer reviews.
Welcome to All Bar One | Food, Wine & Cocktails in Stylish City Centre Bars
dominos.co.uk
ichiroramenhouse.com
wonder.com
bugerking.com
guzmanygomez.com
thebridgeatbidford.com
oldpalacelodge.com
halal-n-tayyibmeatshares.com
deltaco.com
bozu.co.uk
