Review Time
The good: turned up at the agreed time and took the car safely to the right place. The ugly: Told me it would cost £170 when I phoned to book, but after loading, the driver demanded £250 by cash or bank transfer. If I hadn't paid he said "he wasn't allowed to unload my car" and would take it to their car pound! Horrible experience!
I had an awkward collection and pick up of my classic car. I was booked in efficiently and Dan retrieved my car from a narrow alley and delivered to a garage. Great communication, very professional and friendly! Highly recommended!!!
Scam company. They ask for card details unlike anyone else and did not even take our location and wanted to hand up as soon, they had my card details as they never intended to come. We then called them and they called us scam artists and were so rude. Stay away from this company.
We used this company because they guaranteed to turn up at 8 am which was essential as the car had to be at a garage at 9am. They lied about the arrival time then continuously lied about the vehicle being almost there. 5 hours later they turned up loaded the car for the 18 mile journey and demande £375. We tried to get the car off the trailer but had to agree to £300. We paid cash and no receipt was available. We mised our spot at the garage. This appears to be a Turkish owned company called BH Recovery and uses the same pictures while pretending to operate locally in a variety of counties. Do not use or you will be lied to and overcharged and there is no local service
I have absolutely no problem with the service provided by All Surrey Recovery. They were quick to respond, the driver was polite and efficient.However, the driver wanted cash, £195+VAT = £234 to take the car 3 miles! My partner had agreed to this and we thought the driver was coming from Reigate about 20 miles away so the price seemed okay for a 50 mile round trip for a recovery vehicle.The problems started when I asked for a receipt, the driver said I would receive an invoice by email. No invoice arrived so a week later I phoned and was told I would get a phone call from the accounts department, no phone call in a week so phoned again and was asked to text details, did that but no invoice has been received. After many more phone calls both my partners and my numbers have been blocked.So now with no invoice our insurance company will not reimburse us the cost of the recovery and I am £234 out of pocket.
I’ve never left a negative review before, but I think that the more people who scream and shout ‘AVOID’ the better! In a nutshell, I’d broken down. I’d called multiple breakdown companies and all were unable to help me. Then I found ‘All Surrey Recovery’. First impressions: sympathetic to my situation, helpful and friendly. I was so impressed with their service and offer of help before 9am, I blindly gave my debit card details for a deposit without asking too many questions! When they didn’t show up on time, I was still impressed by the fact that the man on the phone told me that the mechanic was less than 5 minutes away. However, after multiple ‘he’s around the corner’ conversations and hours passing, I decided to terminate all transactions, accepting the fact that I’d lose my deposit and my car would remain ‘broken’. Had he have been honest about the delay, I’d 100% have stuck with them. Sadly, my £50 deposit for basically a phone conversation wasn’t enough! To summarise, I was told that £300 would be taken from my account (that they had my details of) and there was nothing I could do about it. When I argued that this was against the law, I was shouted down. At this point, I (perhaps wrongly) said that this was blatantly a scam and the last thing I heard was ‘you’re a f&@king scamming c&£T ’ on repeat. I hung up. No money has left my account. I’m a lucky one… but I’m also an idiot because on further inspection, the website is full of holes and on an insecure site. Please, please don’t be like me and avoid like the plague! Some things are too good to be true and this was a prime example of that! Police have been informed.
Claim your business profile now and gain access to all features and respond to customer reviews.
elite-edge-designs.com
wizeband.com
www.webskitters.com
nandos.co.uk
clinmedica.com
cinepolis.com
myboldprime.com
freeola.com
aufkleberei.com
onmeta.in