Review Time
I want to express my profound dissatisfaction with the substandard level of service we have repeatedly encountered with AMSBM. Despite numerous attempts to address these issues through standard communication channels, there has been an alarming lack of progress and professionalism.Lack of Expertise: It has become increasingly apparent that your team lacks the necessary expertise in building surveying and property management. This deficiency is not only frustrating but also detrimental to the management and maintenance of our properties.Possible Negligence or Understaffing: Your company's failure to address our concerns in a timely manner suggests a significant shortfall in your operational capabilities. Whether this is due to negligence or being severely understaffed, the result has been a consistent inability to manage our issues effectively.Delayed Resolutions: We have endured extensive delays in resolving several pressing issues within our properties. These delays have required an unreasonable amount of follow-up on our part, including constant emails and calls, to merely advance towards a resolution.The pattern of negligence and inefficiency has not only undermined our trust in your ability to manage our properties but has also caused us considerable inconvenience and financial strain.
AM Surveying and Block Management Limited manage the building, Colour House 2, SE1, where I own a flat. Since 2015, there has been critical leaking on the building's roof. ALL 13 flats in the building have suffered incessant, dreadful, material leaking. To date (2023 as of writing) AMS refuse to fix the issue, and repeatedly ask for photos or inspections with little to no follow up. We live with sodden walls, floors and mould. We are at our wits end and are taking legal action. In addition they purchased the free hold of the building (via a shell company) and have built 2 apartments on its roof. The ensuing damage caused and additional leaks through exposure of the roof took more than 2 years to fix. You have been warned.
I’ve worked with Savannah for nearly 2 years - she is the property manager at a building I provide cleaning/maintenance services for. She is enthusiastic and friendly, very prompt with emails/invoices and acts efficiently and professionally. It has been a pleasure to work with her. Mira
We are a 5 flat share of freehold - which is difficult to service cost effectively. Experience since onboarding has been excellent - particularly our attentive account manager Sarah Hope, and the Finance lead Lauren Jermy plus credit control. Good staff make a big difference - but the differentiator is that they are supported by investment in issue management software (FixFlo) which as a client is key to visibility of issues.It's a relief to work with an organisation who are big enough to have specialist staff to handle the majority of issues, but not so large we can't build relationship.
Savannah is an outstanding employee of the firmAnd is a great joy going to the office Speaking with her and always has a lovely smile on her face She does very well for Amsbm and sorts all my queries out as we do some of the electrical works for them Savannah gets the job done I’ve been involved with Amsbm for a number of years and they look after the blocks to the upmost care and is a enjoyment working along side them in maintaining there blocks Case electrical contractors ltd
I have been providing cover for gardening team time to time to cover holidays. I must say I am impressed the way sites are kept. Worked with Sam and Liam, and impressed with their knowledge and skills. Also dealt with Lovejit on few occasions and he was very helpful.
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Chartered Building Surveyors and Block Management in Kent providing services to property owners throughout London and the South East.
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