Name: ap33world.com
Telephone: 000000000
Rating: 3.5

Susan Carrick Guest

Correction of review

I asked for both deliveries to be left in garden shed if I was out. Firstly I was in and secondly both parcels were left on doorstep in the rain.My apologies I was unaware of someone accepting on doorstep.

Date of experience: Jan 06, 2026

Icė Abellon Guest

3 months ago

I had a bad experience

I had a bad experience. Very unbelievably bad. The delivery guy just left the ruined box outside our building, all the time all deliveries come straight to our doors (4th floor). The delivery guy wasn’t prepared with any trolly to transport the box to my door step and he even argued with me. I am old, I had to drag the box up the stairs because our buildings elevator is under maintenance. Can you imagine 4 floors I need to take. Worst is thing is his attitude as if I’m the one who forgot to bring a trolly to the job. I paid a lot to get this box shipped, that’s £1400 just to give me a back ache, I’d be needing to check with a&e why my back now suddenly hurts so much. This is a simple task your driver should’ve solved himself, he seemed like he just wanted to finish the day and go home. No care on the package(literally torn at the top), no care with your customers that paid a lot thinking everything will be nice and easy.

Date of experience: Jan 06, 2026

Kevin Bloor Guest

3 months ago

On arrival back home no parcel was…

On arrival back home no parcel was where it was there in what would have been a well hidden place,not happy

Date of experience: Jan 06, 2026

Lauren Guest

3 months ago

Bad delivery times

I ordered my product 2 weeks before Christmas and paid extra £35 for express delivery to arrive before Christmas for a gift . It’s now the 6th January and have only just got my delivery today. I have emailed and received no response.

Date of experience: Jan 06, 2026

Kevin Gleeson Guest

3 months ago

Yet again

Yet again, expensive and fragile parcel although delivered, a first there then, but ripped and broken packaging as if it has been thrown around.

Date of experience: Jan 06, 2026

Shabik Chowdhury Guest

3 months ago

Failed Delivery Attempt

The driver reported that I was not at home, which is incorrect. I had booked the day off work specifically to receive this delivery and waited all morning, as the parcel was scheduled to arrive on 06/01.This is not the first time I have experienced this issue with DHL deliveries. It appears that drivers are not coming up to my flat, and as a result, I have repeatedly been marked as “not home” despite being present.Due to this ongoing problem, I was forced to travel to the depot myself to collect the item.

Date of experience: Jan 06, 2026

Samantha Steele Guest

3 months ago

Superb service

Absolutely superb service, on time, excellent communication from the driver and above & beyond consideration. Many thanks!

Date of experience: Jan 06, 2026

Mark Mackenton Guest

3 months ago

Undelivered package

Delivered item at the wrong time then didn’t leave me card to let me know where my item was

Date of experience: Jan 06, 2026

Tedd Guest

3 months ago

Love DHL's 2 hour delivery window and…

Love DHL's 2 hour delivery window and the text message where you can track where the van is and how far it is from your house. Brilliant. Also the delivery guy is always the same one and he's always polite and professional.