Review Time
If it was possible to give 0 I would. GLS is Nothing but bad news. 4 delivery's this year 4 problems. Customer care is awful. Parcel is at a depot 15 minutes from my house 2 days before Christmas. They work until 12 today(Xmas eve) and have informed me that it won't be sent out until the new year and I can't collect it myself. AVOID AT ALL COSTS
If it was possible to give 0 I would. GLS is Nothing but bad news. 4 delivery's this year 4 problems. Customer care is awful. Parcel is at a depot 15 minutes from my house 2 days before Christmas. They work until 12 today(Xmas eve) and have informed me that it won't be sent out until the new year and I can't collect it myself. AVOID AT ALL COSTS
If it was possible to give 0 I would. GLS is Nothing but bad news. 4 delivery's this year 4 problems. Customer care is awful. Parcel is at a depot 15 minutes from my house 2 days before Christmas. They work until 12 today(Xmas eve) and have informed me that it won't be sent out until the new year and I can't collect it myself. AVOID AT ALL COSTS
If it was possible to give 0 I would. GLS is Nothing but bad news. 4 delivery's this year 4 problems. Customer care is awful. Parcel is at a depot 15 minutes from my house 2 days before Christmas. They work until 12 today(Xmas eve) and have informed me that it won't be sent out until the new year and I can't collect it myself. AVOID AT ALL COSTS
GLS have my parcel 6 days in the Depot, My package came from Northern Ireland and there was no travel disruption to my item. It gave me notifications saying it was out for delivery three days in a row. I rang on the third day as it said “parcel damaged”followed by an update later of “consignee not at home” while I was on the phone to a GLS agent still waiting for the parcel at home. I rang today (Day 6) to try collect my parcel from the depot at 9.00am when the customer line was open but my package is now out AGAIN for delivery. I have never experienced such a bad courier service!
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