Review Time
Wish I could give zero stars. Apparently I was absent (I work from home and can see delivery vans passing by our house so I know that a delivery was not even attempted). Package was delivered to a ParcelShop, a 20 minute drive away from our home with no contact from driver/company I bought item from. Definitely not a delivery company you want to select for convenience. Won't be ordering from any company using GLS in future. And for companies that do, please offer an alternative like DPD; people will pay extra for an actual delivery to their home.I feel sorry for anyone that might have a disability or unable to drive that are at the mercy of this "courier".
GLS used a totally incompetent young person who does not have a clue about the job, did not know the region where he was supposed to deliver, use an old delivery van wreck, cannot read an address, cannot look for an address on Google Earth, does not have access to a smart phone.GLS IS A TOTAL DISASTER!!!GLS COULD NOT FIND THE ADDRESS ALTHOUGH ITS WAS CLEARLY LABELLED; THE NEXT DAYS DELIVERED ONLY ONE OF TWO PRODUCTS AND ON THE FOLLOWING BUSINESS DAY RETURNED THE PRODUCTS TO THE SELLER!!!ANY COMPANY USING GLS FRANCE IS GUARANTEED TO GIVE ITS CUSTOMERS A VERY BAD EXPERIENCE WHICH WILL LEAD THE CUSTOMER TO NEVER WANT TO DO BUSINESS WITH THEM AND THAT INCLUDES AMAZON.GLS IS A TOTAL MESS WHICH SHOULD NOT BE IN THE DELIVERY BUSINESS.
GLS used a totally incompetent young person who does not have a clue about the job, did not know the region where he was supposed to deliver, use an old delivery van wreck, cannot read an address, cannot look for an address on Google Earth, does not have access to a smart phone.GLS IS A TOTAL DISASTER!!!GLS COULD NOT FIND THE ADDRESS ALTHOUGH ITS WAS CLEARLY LABELLED; THE NEXT DAYS DELIVERED ONLY ONE OF TWO PRODUCTS AND ON THE FOLLOWING BUSINESS DAY RETURNED THE PRODUCTS TO THE SELLER!!!ANY COMPANY USING GLS FRANCE IS GUARANTEED TO GIVE ITS CUSTOMERS A VERY BAD EXPERIENCE WHICH WILL LEAD THE CUSTOMER TO NEVER WANT TO DO BUSINESS WITH THEM AND THAT INCLUDES AMAZON.GLS IS A TOTAL MESS WHICH SHOULD NOT BE IN THE DELIVERY BUSINESS.
You have the most shameless delivery drivers. Always with your delivery problems. My daughter saw how your driver drove up to the house and without looking at someone threw my parcel over the fence. Completely different people. When I returned home, I went to these people and said that I saw from my camera how they threw a parcel. They returned the already opened packages to me. If it were not for my daughter and the camera, I would not have found my package. This is not the first time there have been problems with your delivery. Rude rude drivers. disgraceful attitude.
Pity you have no option for a minus 10 star. Possibly the worst company I have ever encountered. They should be called a non-delivery company. They will mess everything up and "refuse to accept responsibility".*Posting as a business user and have them quite a bit. The rates are good, but the old saying comes to mind, "pay peanuts, get monkeys". I signed up to trust pilot to put this review up. I would generally just let it go, but actual people are going to not get paid this week as the company is struggling due to the GLS disaster mistakes. They don't want to discuss it now. The intermediary company that took the booking are talking about a "goodwill" solution.
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