Review Time
Do not do business with Apple Vacations. If you have an issue they will not allow you to speak to the manager. I was told 'no one is here to help you, I cannot give you anyone's name or transfer you'. We paid over $7K and insurance and they would not give us a refund even during an emergency family situation. They just want money. Do not do business with this company.
Really bad service and not what was promised or paid for, do not book with them at all. Very disappointed with the whole set up from beginning to end. I had a lot of problems with the shuttle service to and the resort, the onsite representative made it clear he really didn't care and never helped. They promised a priivate transfer and I paid for a private transfer but that was not what I got. I guess I should just be happy I got a shuttle back to the airport at all. Apple should not be allowed to continue.
Apple Vacations web page slow, mistakes, incompatible property shots, deceptive low pricing. After calling three different times, on three different time, sales representatives were continuously offensive, disdainful and disrespectful… if they behave like that before you give them cash, just envisage how malevolent they’ll be after! Save yourself the aggravation, you can be regarded like dirt for at no cost… give your money to someone like theholidayhotels.com who can give you respect.
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