Review Time
We have always owned similar hot tubs, and this is our second one, now six years old. We experienced an intermittent flow issue with the heater pump. Although the wait for a technician was lengthy, the representative was outstanding. We scheduled a comprehensive service, and he resolved the flow issue. Additionally, he shared valuable operational insights that we hadn't known before. He was courteous and professional, instilling complete confidence in his skills. Highly recommend.
We've always owned similar tubs, and this is our second one, now 6 years old. We encountered a flow issue with the heater pump. Despite the long wait for an engineer, the representative was fantastic. We arranged for a full service, and he resolved the flow issue while providing valuable operational insights. He was courteous and professional, instilling complete confidence in his skills. Highly recommend.
We purchased a hot tub after extensive research and were not disappointed. From the initial guidance on choosing the right model to the installation and after-sales support, everything has been seamless. Thank you for the exceptional service!
We recently acquired a second-hand unit from a private seller, but encountered a few issues after moving it. We initially contacted another local supplier who made matters worse. After multiple unsuccessful visits, I reached out again to the representative, who promptly diagnosed the problems and ordered replacement parts. Within two weeks, everything was fixed, correcting the previous errors. I can't recommend the team highly enough; true experts in their field.
We just received our new hot tub, and it's fantastic! The delivery team was early, respectful of our property, and worked efficiently with the crane operator to position it perfectly. They cleaned up after themselves and provided clear instructions on usage. Highly recommend; a very satisfied customer!
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Celebrating 25 years of business here in the UK🎉
Arctic Spas hot tubs & All Wethaer Pools are known for being engineered for harsh climates, featuring energy-efficient designs, easy maintenance, and durable construction, with features like the FreeHeat™ system, Spa Boy Automated Water Care and Forever Floor.
We’re extremely proud of being one of the longest running hot tub distributors in the UK. Our longevity is built on our customer service, our products efficiency and our advanced technologies.
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