Name: pompeiibrand.com
Telephone: 930477177
Rating: 2.2

Joseph Hamilton Guest

I ordered trainers from here worth over £100. They were not delivered then when I chased up they off

I ordered trainers from here worth over £100. They were not delivered then when I chased up they offered a discount code to reorder. However, the discount was only worth £14.90. I would not recommend.

Date of experience: Feb 26, 2026

Joseph Hamilton Guest

5 days ago

Trainers not delivered. No refund

I ordered trainers from here worth over £100. They were not delivered then when I chased up they offered a discount code to reorder. However, the discount was only worth £14.90. I would not recommend.

Date of experience: Feb 26, 2026

jarno boysen Guest

1 week ago

This needs beter reviews

I ordered a shirt a while ago, at first i could understand negative reviews because there was 2 weeks no news. I reached out to customer service and the next day they told me it was lost by GLS and send me a new package (they offered me a refund to but i wanted the shirt) 6 days later, both of the packages arrived. And with good quality, so yes, my experience with pompeii was very good

Date of experience: Feb 18, 2026

CLLContact Guest

1 week ago

Company doesn't pay refund for my returned shoes

I ordered shoes fom this company several months ago. I returned them within the correct return-time. I have proof from DHL that POMPEII received the package in Madrid. Until now I haven't received my refund. They don't answer my emails and Whatsapp Customer Chats and their number for customer service on the Website does not work. Now I dont have the shoes and no refund money. What can I do?

Date of experience: Feb 18, 2026

Younes Guest

1 month ago

Perfect

Perfect shoes !!!

Date of experience: Feb 03, 2026

Jorge Casasola Guest

1 month ago

Great Spanish clothes brand

Nice designs, prices are ok, maybe with better offers it would be more attractive. Free shipping costs in EU should be a must. Overall, recommeded.

Date of experience: Jan 29, 2026

Rex David Nuico Guest

1 month ago

A good experience overall

A good experience overall. Fast delivery. Quality shoes.

Date of experience: Jan 26, 2026

Flatearth Guest

1 month ago

Good Experience

I had a great experience with Pompeii Shoe Shop. Delivery was on time, and the workers in the shop were polite, helpful, and professional. Really good service overall — I’d definitely recommend them.

Date of experience: Jan 24, 2026

Fredrick Guest

1 month ago

I purchased a pair of shoes from you…

I purchased a pair of shoes from you back in November which I really loved and only warn a handful of times, where on one of the shoes the the heal came off. I emailed them 6 times with photos to the email address they advised to contact with issues and got nothing. Then I used the whatsapp number shared the same messages with the broken footwear and nothing. The issue is that I like the shoes and have requested an exchange or even a voucher. Now I would want a full refund due to the awful service.