ariston.com

3.8
3.8 Based on 200 reviews

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Average Rating

3.8

/
5

200 Reviews

5 Star
62%
4 Star
5%
3 Star
7%
2 Star
3%
1 Star
22%

Filtered Reviews

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Review Time

Odin Brooks
Engineer was grest

Engineer was on time, very cheerful and knowledgeable. Fixed the boiler in no time and helped me set the timer too. Would recommend to anyone.

5
Date of experience: Dec 19, 2024
Edwin H.
One of the worst boilers I have had the…

One of the worst boilers I have had the misfortune of having installed, only five years old, and has numerous repairs and just this year I had to pay for 3 repairs.The 8-year warranty is useless, complained on many occasions to Ariston they are based in Italy and could not careless. Just endless emails that make no difference. Will rip out this crap boiler and take Ariston to small claims court, this boiler is not fit for the purpose. Please do not buy Ariston boilers.

1
Date of experience: Dec 19, 2024
marynelou80
Thank you but still not fully fixed

Thank you for attending fairly rapidly, however the tenants reported a second leak after the repair technician left, so the agency Leaders will be in touch again.

3
Date of experience: Dec 19, 2024
Megan
Very quick and efficient call-out and…

Very quick and efficient call-out and problem dealt with.

5
Date of experience: Dec 18, 2024
Sienna
Arrived on time and was very …

Arrived on time and was very thorough in sorting out the boiler.

5
Date of experience: Dec 18, 2024
Badoxdu5928769
Excellent service

Excellent prompt service following a fault covered by warranty on my elderly mother’s boiler. Engineer very polite and efficient.

5
Date of experience: Dec 17, 2024
Dominic Brooks
MP2137 Knaphill Junior School HTG Distr

We contacted you regarding a suspected warranty claim on behalf of a school, which had no heating. There was no urgency to resolve the issue just send out emails. Finally sent an engineer that couldn't identify the problem and ordered parts which we are still waiting on. No date for when parts will be available, when the engineer will attend, let alone a fix!

1
Date of experience: Dec 16, 2024
Merle Wilson
Very pleasant bloke and got the job…

Very pleasant bloke and got the job done asap

5
Date of experience: Dec 13, 2024
Angelica
Couldn't be better!

The necessary repair was reported by the servicing engineer on Monday morning and the part was replaced on Wednesday afternoon.Every stage from phoning Ariston to completing the job was handled efficiently and courteously. Well done!

5
Date of experience: Dec 12, 2024
Charlotte Bell
A very fast and efficient service

A very fast and efficient service, given the fact I had no heating.

5
Date of experience: Dec 12, 2024

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