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ariston.com

ariston.com

3.8
3.8 Based on 200 reviews

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Average Rating

3.8

/
5

200 Reviews

5 Star
62%
4 Star
5%
3 Star
7%
2 Star
3%
1 Star
22%
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Filtered Reviews

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Review Time

GB
called customer services 5 times before…

called customer services 5 times before an engineer was dispatched to the house to attend the boiler.total time from initial warranty call to an engineer calling was 2 weeks.

3
Date of experience: Nov 28, 2024
Maxine Fisher
Came first time said nothing wrong 5…

Came first time said nothing wrong 5 days no heat it worked then stopped working again another 5 days no heat wea are 75 and 83 came yesterday and found what was wrong why was it not found first time I paid 99 the last time but won't be paying it this time he said it hasn't been serviced properly my man has been doing my services for 10 years with no problem

1
Date of experience: Nov 28, 2024
NS30
Good

Very affable informative engineer.Turned up on time.Didn’t have to wait for an appointment

4
Date of experience: Nov 28, 2024
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Baron Barnes
O K the fitter that you sent did not know his job very well

O K the fitter that you sent did not have a clue what he was doing and found fault with the pump and he replaced that, It has cut out a few times since that but we managed to get it going agin,

3
Date of experience: Nov 28, 2024
Ashley Morris
Boiler leak

Very good service

5
Date of experience: Nov 27, 2024
Julien Walker
Engineer appeared to know what he was…

Engineer appeared to know what he was doing.hopefully now the problem is sorted.

5
Date of experience: Nov 27, 2024
Karli B.
Maintenance Technician

Very difficult dealing with people on the help line for warranty. Engineer who came was brilliant however you don't allow the Engineers to carry spare parts and our boiler could have been fixed on the first visit by the Engineer.

2
Date of experience: Nov 27, 2024
raphaelduval65
Brilliant service

Arrived on time as promised. Very helpful and polite and explained everything as he went along. Problem solved, everything left tidy ….. happy customer

5
Date of experience: Nov 27, 2024
Toddy Harris
Could not fix the problem

Could not fix the problem

1
Date of experience: Nov 26, 2024
Mort P.
Arrived on time and installed the part…

Arrived on time and installed the part quickly. Excellent customer service

5
Date of experience: Nov 25, 2024
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