Review Time
I bought and applied the vignette properly, and about three weeks later I received 2 * a €120 fine.
What’s worse is that if you don’t pay right away, the amount can escalate significantly (from a few hundred up to several thousand euros).
It feels unfair that a driver who actually paid and has proof is treated the same as someone who didn’t pay at all and simply crossed the country without a vignette.
Almost everywhere in Europe there are tolls or vignettes (Germany is the exception for cars), but in Austria it seems fines are issued automatically, without taking into account proof of payment or the specific situation.
That’s why many people see the system as abusive—or even a scam.
I bought and applied the vignette properly, and about three weeks later I received 2 * a €120 fine. What’s worse is that if you don’t pay right away, the amount can escalate significantly (from a few hundred up to several thousand euros). It feels unfair that a driver who actually paid and has proof is treated the same as someone who didn’t pay at all and simply crossed the country without a vignette. Almost everywhere in Europe there are tolls or vignettes (Germany is the exception for cars), but in Austria it seems fines are issued automatically, without taking into account proof of payment or the specific situation. That’s why many people see the system as abusive—or even a scam.
Ignorrant people working there, not given any chance for understanding and being kind to their customer. I understand their law, however a tourist is still tourist, even though I do not want to cheat on road and I want to pay if I did mistake. Why I need to pay 10 times more for my mistake, even I bought ticket afterward? They do not pay back, but they want me to pay the fine as well. No sign of kindness, or any other understanding. Now I have a bad prejudice about the whole nation there!
Scam business.Nevet got the first letter of a 120EURO fine from missing a road toll. I thought everything was covered by the vignette. My bad.Calling, writing them - trying to pay the fine. To bad. The case has been turn over to authories. Tried to explain I never got the first letter and just want to pay the fine and get on with my life. Sorry, cant do. Now the case goes to authorities - and can expect a 300+ EURO fine. What a shit show of rigid bureaucracy. Taking the long road around next time.
Bought a Vignette and I made an error on an 0 and an O on a Slovakian number plate as I'm unfamiliar with the plate format being a UK citizen. When you buy the Vignette there is no number plate validation in the checkout! I was fined despite proving I had purchased a Vignette. The claim has been declined. Very disappointing.
I had a very disappointing experience with ASFINAG. On my way from Vienna Airport, an official diversion in Fischamend forced me directly onto the motorway. At the entrance I immediately realized that a vignette was required – but there was no way to stop or turn around safely, as cars were behind me.I did exactly what a responsible driver should do: I continued safely and purchased a vignette at the first available petrol station (OMV Raststation Göttlesbrunn). This was only three minutes after the alleged violation was recorded. Three minutes! That includes finding parking and queuing inside the station.Despite this, ASFINAG still issued a fine and completely ignored the circumstances. When I appealed, their reply showed zero empathy and simply repeated “rules are rules”. They offered no explanation of what a driver should realistically do in such a situation. Am I expected to reverse on a motorway entrance and cause a traffic accident, just to avoid a fine?This rigid and robotic approach punishes responsible behavior and leaves a very negative impression for visitors. I respect the laws, but fair treatment and common sense should also matter.Tourists beware: even if you act immediately and in good faith, ASFINAG will not care.
Why is it that France and Germany accept my V5 logbook for emissions class but asfinag dont!Got a go box at services they scanned my V5 and asked what the emissions class is. Asked for money 100 euros to load it up , now I get this letter in the UK wanting more evidence of class which I dont have.Well I won't be going back to Austria in my motorhome so no more tourist money from me and I would imagine many others as well
I’m extremely disappointed with ASFINAG. I purchased a valid vignette for driving in Austria and had all the necessary documentation to prove it — the physical sticker, the receipt, everything. Despite this, I was fined.When I contacted them and showed all the evidence, their response was shockingly dismissive: “It doesn’t matter, the camera flagged it as invalid.” no willingness to investigate, just to pay €120, fine.It’s frustrating to deal with such rigid bureaucracy and people, especially when you’ve done everything. This experience has left a bitter taste and made me reconsider driving through Austria again.
My experience in Austria was the worst of all the countries I have ever visited in my life.For driving 5 km without paying the road tax, they fined me €120 forfeit.I don't recommend anyone to go on holiday to Austria.They are thieves and scammers who take advantage of foreigners who visit their country.
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The ASFiNAG is an Austrian publicly owned corporation which plans, finances, builds, maintains and collects tolls for the Austrian autobahns.
