askavetonline.com

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1 Based on 20 reviews

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20 Reviews

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Madelaine Johnson
Bait and Switch Tactics

Initially, they claimed the fee was just $5, promising a response on the topic. However, what they failed to mention is that they would start charging $28 every month. When I attempted to cancel my subscription, I found no phone or email contact available, and through their chat, the only option was to pay another $5 to speak with someone. Unbelievable!

1
Date of experience: Dec 03, 2025
Antony Wright
Frustrating cancellation process

I have spent nearly two hours online and on the phone trying to cancel my subscription. I refuse to pay a $5 fee just to talk to someone, whether online or by phone.

1
Date of experience: Dec 02, 2025
Tonja Hughes
Lifelong scammers

Initially, they claimed I only needed to pay $5, promising an answer on my inquiry. What they failed to mention was that they would charge me $28 every month. I attempted to cancel my subscription, but there was no phone number or email available, and their chat option just prompted me to pay another $5 to supposedly speak with someone. Seriously?

1
Date of experience: Nov 03, 2025
Charley
Wishing I could rate lower

I wish I could give a lower rating. They are scammers. After disputing a charge with my bank and getting a new card, I thought I was done. However, they somehow charged me again using a different name! They exploit people in need and should not be allowed to operate.

1
Date of experience: Oct 21, 2025
Harmony Kelly
Avoid this company - SCAM

Please avoid this company at all costs. I asked one question and later realized I had been billed £25 every month for over six months without any notification. This is purely a SCAM. If anyone knows how to report such companies, please do. It’s shameful to take advantage of those seeking help for their pets.

1
Date of experience: Oct 13, 2025
Jayson Cook
Financial exploitation

This company used my payment information from a one-time service to repeatedly charge me without my consent every month. I had to report my card as stolen because there was no one to contact for resolution. This is financial exploitation.

1
Date of experience: Sep 20, 2025
Charley Parker
Unhelpful and wasteful

I used this service in January, and for the past 6-7 months, I’ve been struggling to cancel it. They neglected to mention that I would continue being charged monthly (mine was $35), even without using the service. It’s a waste of time and money, and I recommend finding a free service instead.

1
Date of experience: Sep 09, 2025
nessyne
SCAM ALERT

I was charged $5 upfront and told someone would text me. After a long wait, I was informed that services were busy. I later found a vet on my own and informed them I no longer needed their service. Eventually, I discovered a $65 charge on my credit card and have disputed it.

1
Date of experience: Aug 20, 2025
Austin Howard
Billing issues

I used this service in April 2024 and had a good experience. However, I was charged monthly afterward without using it again. I contacted the parent company, who cancelled my other account but not this one. It took over an hour to finally have it closed, highlighting their disorganization. While the concept is good, they seem to be taking advantage of customers.

1
Date of experience: Aug 18, 2025
Dani Scott
SCAM

They advertised a £5 chat with a vet during a trial period but later tried to charge £27. For those wishing to cancel, you need to find the cancellation link at the bottom of the page. The membership is actually with a different company, and I had to cancel my card to prevent further charges.

1
Date of experience: Aug 10, 2025

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