asket.com

3.2
3.2 Based on 103 reviews

We create and continuously refine a single permanent collection: A strictly limited range of timeless essentials, crafted exclusively in Europe from natural fibers. Proud of our materials, mills and manufacturers, we trace our garments back to the farms a...

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Average Rating

3.2

/
5

103 Reviews

5 Star
40%
4 Star
8%
3 Star
11%
2 Star
12%
1 Star
30%

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Review Time

Alison
Bought a sweatshirt to replace one i…

Bought a sweatshirt to replace one i bought 2 years ago in grey, the new ones have markedly dropped in quality. Weight and feel are just the same as high street now. Old one still feels significant better quality after being worn to death for 2 years and the website picture is still the previous sweatshirt not the updated. simliar thing with t-shirt as well unfortunately

2
Date of experience: Jun 19, 2020
Great quality, great fit!

Bought some jeans from Asket. Took a while to get my hands on them, but that was more of an issue with DHL. The jeans are fantastic quality and fit great! I can see these lasting a long time. Would definitely recommend!

5
Date of experience: May 29, 2020
Barbara Long
Shop works ok

Shop works okReturn system is basically okI has one order so far. Kept one where quality seems good. Returned one item which did not fit as expected.It takes long getting your money returned when they operate with Klarna. I would not use shops where Klarna is the method forwardly. Credit for their philosophy and work with materials. I guess you have to measure yourself up thoroughly in order to get the right fitted clothes.

3
Date of experience: May 05, 2020
Poor customer service

I am sorry to say this. But the costumer service as been very poor and my order is currently "not delivered". If they want to grow they really should sort out their costumer serviceEdit: after this review, the customer service has been extremely helpful. I still wasted quite a bit of time on my delivery.

1
Date of experience: Feb 26, 2020
Douglas
Black chinos

Got a pair of black chinos. Have worn them about 10 times. Now they're broken at the pocket lower seam intersection. Not too impressed.

3
Date of experience: Jan 31, 2020
Annabelle Bell
Great all round!

I own a few t-shirts, undies and a pair of chinos from Asket and I'm super happy with the quality. The customer service has been fantastic in my experience. I like there ethos of running against fast fashion with there permanent clothing lines and regards to the ethics in sourcing and making their products. I'll say something about my specific experience with customer care. The chinos I bought were too long for me and the correct size was only going to be stocked a couple months couple months from purchase. Asket offered to pay for them to be taped up. A few months later I noticed some patchiness in the tone of the fabric so I contacted customer service again and they, unsure of whether it was a fault in the garment or due to my my wrong doing - replaced the trousers anyway. I'll keep on buying from Asket.

5
Date of experience: Dec 17, 2019
Laurence Taylor
Great t-shirts

Great t-shirts, high quality and I love the transparency.

5
Date of experience: Sep 30, 2019
Marianne Adams
Solid quality and excellent service

Solid quality and excellent service. Will continue to use :)

5
Date of experience: Aug 14, 2019
NS87
Love the quality and fit

Love the quality and fit. Price is nice too.Really happy with both of my purchases there.

5
Date of experience: Aug 06, 2019
Jayce Clark
Some good, some bad points

I have purchased several items from Asket over the last few months I really like the philosophy behind the products and what they are trying to do. I found it really hard to find reviews for the company and products except for some you tube reviews which were not great as they appear to be for earlier designed items which appear to fit badly..My fist order arrived and the box was open, items inside were fine though and they were very nice quality and fit i bought a weave belt and an oxford shirt - I can only say the shirt is like it was made just for me - really nice quality & fit.Second order was for 2 x long sleeve t shirts, the parcel took a while to arrive they did advise they were very busy - which was a pity as they did not arrive before my holiday as planned, going on previous order i went with the same size and they were just to small had to return them, bit annoying as you have to email them and arrange it and reorder the new sizes.This was a pain as i paid with Klarna and they were waiting on payment so Asket advised to put payment on hold which I did - The parcel took a while to get back to Asket and took a while to process my return and send out the new items, I had to email them to check up on the items. Eventually the long sleeve t shirts arrived sadly after my holiday had been and gone (the reason for buying!) Klarna then started chasing me for an update on the returns...Asket had obviously not notified Klarna to start clock ticking again on sending out the new sizes so I had to confirm yes my order has been replaced and with me....they then had to check with Asket,In short I am happy with the items purchased just a little let down by the process around the ordering etc and time taken to deliver the items.As much as i like the items I have questioned the prices on some of the items I must admit like the belt as there are several other companies who produce belts made in italy and clothing made in portugal which are of similar quality and design.

4
Date of experience: Jul 24, 2019

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Business Details

  • We create and continuously refine a single permanent collection: A strictly limited range of timeless essentials, crafted exclusively in Europe from natural fibers. Proud of our materials, mills and manufacturers, we trace our garments back to the farms and invite you to explore exactly how, where and at what cost they’re made.

  • email care@asket.com
  • language https://www.asket.com

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