Review Time
Bought a sweatshirt to replace one i bought 2 years ago in grey, the new ones have markedly dropped in quality. Weight and feel are just the same as high street now. Old one still feels significant better quality after being worn to death for 2 years and the website picture is still the previous sweatshirt not the updated. simliar thing with t-shirt as well unfortunately
Shop works okReturn system is basically okI has one order so far. Kept one where quality seems good. Returned one item which did not fit as expected.It takes long getting your money returned when they operate with Klarna. I would not use shops where Klarna is the method forwardly. Credit for their philosophy and work with materials. I guess you have to measure yourself up thoroughly in order to get the right fitted clothes.
I am sorry to say this. But the costumer service as been very poor and my order is currently "not delivered". If they want to grow they really should sort out their costumer serviceEdit: after this review, the customer service has been extremely helpful. I still wasted quite a bit of time on my delivery.
I own a few t-shirts, undies and a pair of chinos from Asket and I'm super happy with the quality. The customer service has been fantastic in my experience. I like there ethos of running against fast fashion with there permanent clothing lines and regards to the ethics in sourcing and making their products. I'll say something about my specific experience with customer care. The chinos I bought were too long for me and the correct size was only going to be stocked a couple months couple months from purchase. Asket offered to pay for them to be taped up. A few months later I noticed some patchiness in the tone of the fabric so I contacted customer service again and they, unsure of whether it was a fault in the garment or due to my my wrong doing - replaced the trousers anyway. I'll keep on buying from Asket.
I have purchased several items from Asket over the last few months I really like the philosophy behind the products and what they are trying to do. I found it really hard to find reviews for the company and products except for some you tube reviews which were not great as they appear to be for earlier designed items which appear to fit badly..My fist order arrived and the box was open, items inside were fine though and they were very nice quality and fit i bought a weave belt and an oxford shirt - I can only say the shirt is like it was made just for me - really nice quality & fit.Second order was for 2 x long sleeve t shirts, the parcel took a while to arrive they did advise they were very busy - which was a pity as they did not arrive before my holiday as planned, going on previous order i went with the same size and they were just to small had to return them, bit annoying as you have to email them and arrange it and reorder the new sizes.This was a pain as i paid with Klarna and they were waiting on payment so Asket advised to put payment on hold which I did - The parcel took a while to get back to Asket and took a while to process my return and send out the new items, I had to email them to check up on the items. Eventually the long sleeve t shirts arrived sadly after my holiday had been and gone (the reason for buying!) Klarna then started chasing me for an update on the returns...Asket had obviously not notified Klarna to start clock ticking again on sending out the new sizes so I had to confirm yes my order has been replaced and with me....they then had to check with Asket,In short I am happy with the items purchased just a little let down by the process around the ordering etc and time taken to deliver the items.As much as i like the items I have questioned the prices on some of the items I must admit like the belt as there are several other companies who produce belts made in italy and clothing made in portugal which are of similar quality and design.
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We create and continuously refine a single permanent collection: A strictly limited range of timeless essentials, crafted exclusively in Europe from natural fibers. Proud of our materials, mills and manufacturers, we trace our garments back to the farms and invite you to explore exactly how, where and at what cost they’re made.
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