Review Time
I was excited by Asket's emphasis on sustainability, ethics, and durable basics. I bought several T-shirts, jeans, chinos, a zip jacket, and a cotton sweater, expecting stylish everyday wear for the price. After a few months, I was disappointed: materials feel overly thick and stiff, and the muted, minimalist style looks bland and cheap in person, not premium. I'm replacing everything with better-fitting French entry-premium brands that deliver more appealing style and feel. The strong marketing on ethics drew me in, but it overlooks buyers who prioritize aesthetics. Clearer expectations on the thick, neutral look would help reduce these mismatches and improve ratings.
Bought many of the basic t-shirts in 2023 as their motto was that they are designed to last. Well, that was a lie. After 2 years holes started to appear in the armpit and waist area. Its just getting worse with every wash. I paid 40€ per piece for these and expected way longer durability out of them. Nowadays the same shirt costs 50€. Not worth the money.
I was excited by Asket's emphasis on sustainability, ethics, and durable basics. I bought several T-shirts, jeans, chinos, a zip jacket, and a cotton sweater, expecting stylish everyday wear for the price. After a few months, I was disappointed: materials feel overly thick and stiff, and the muted, minimalist style looks bland and cheap in person, not premium. I'm replacing everything with better-fitting French entry-premium brands that deliver more appealing style and feel. The strong marketing on ethics drew me in, but it overlooks buyers who prioritize aesthetics. Clearer expectations on the thick, neutral look would help reduce these mismatches and improve ratings.
Decent quality T-shirts. However, the Cashmere Sweater is of very poor quality: harsher than any cotton/wool sweaters I've ever had. Significantly worse quality than cheaper brands such as Gobi Cashmere. Customer service wouldn't pay for the return either (despite this not being customer error; but simply a bad product).
I ordered a wool sweater for my husband for Christmas and he needed another size so I made a return and ordered a new one. That one was never delivered to me and Asket are blaming PostNord for it, for not sending a notification and hence the sweater was “shipped back”. When I was in contact with Asket about this they apologized and said that they take it “very seriously” and will do anything to make sure the sweater is sent to me. Then it’s radio silence for a couple of days and I contact them again asking for a tracking ID. There is no tracking ID because this time they had internal issues with their order system or whatever so the sweater basically does not exist. They apologize and send me a refund. That’s it. I’m extremely disappointed and will never order anything from Asket again.
I ordered a brand-new sweatshirt at full price, but received an old “archive” item instead. It had outdated material, old tags, and previous branding—completely different from what is shown on the asket.com website.Customer service later told me that their stock is mixed and they cannot differentiate between old and new items. In other words, some customers receive the new version, while others are sent old stock, despite the product being advertised as new.This is misleading and unacceptable for a full-price purchase. Overall, a very poor experience
The cotton and 100% RECYCLED wool overshirts passed from 170 - 190 to 220 - 240€, is this a joke? The prices for the shirts have also increased. And of course, you never do discounts because capitalism is bad... but then you raise the prices by almost 30% in the blink of an eye. At the same time, your direct competitors are selling wool overshirts made in Portugal at 120€ with discounts (and with a very similar quality). This comes after another price increase you did just a few months ago when the biggest thing you'd changed was the site layout (same fabrics, same colour, same designs, in a few items a change of the cut). On a positive note, support is fast and helpful, shipping is also fast. I've never have problems with returns and refunds. The quality of many items is good but again, the prices are now too high.
I have been an Asket customer for 7 years and always loved their approach but the knitwear has been disappointing. Turtlenecks ripped or developed holes, the big sweater is developing holes and the half-zip has loose threads. For something with a lower price point that would be fair, but if your theme is "made to last" and "buy less" this makes no sense. Unfortunately no exchanges are being made on their end, sad to see
Claim your business profile now and gain access to all features and respond to customer reviews.
We create and continuously refine a single permanent collection: A strictly limited range of timeless essentials, crafted exclusively in Europe from natural fibers. Proud of our materials, mills and manufacturers, we trace our garments back to the farms and invite you to explore exactly how, where and at what cost they’re made.
