Review Time
This might seem like a minor gripe for some, but switching from the egyptian cotton to turkish and degrading the quality and construction of the T-Shirts that made you famous without really announcing it is really telling. It's symptomatic of any modern clothing brand on the decline. The feel and heft is worse and the neckline is weaker. Still a good T-Shirt, but it is disappointing and I hope for an improvement overall.
Stealing money through unrefunded returns. TWICE now I have made a return (from which they deduct a tidy fee), not that it even matters because they conveniently forget to actually issue the refund. When first confronted, they claim innocence, then finally cough up the refund after repeated asks. No apology. Shameful. Untrustworthy.
Dansk: Der står, at det er mellemhøj talje, men det er slet ikke mellemhøjt i taljehøjde. Det tog lang tid at ankomme, og nu skal jeg betale for returnering på grund af forkerte oplysninger om taljehøjden. Køb aldrig fra dette sted, da det er et helvede at returnere produkter – man skal manuelt udfylde en fysisk returneringsseddel. Ingen returlabel er inkluderet i pakken.English: Says mid rise and is not at all mid rise waist height. Took a long time to arrive and now have to pay for returns because of misinformation about product waist height. Do no ever buy from this place as returning products is a hell as you have to manually fill out a physical return note. No return label included in package.
I returned a coat to Asket on 13 December. It was received by them on the 16th. A month later I have still not received my refund.Fortunately I paid using Paypal so I am asking them to get my refund for me.Not great.UPDATE: 18 JANUARY 2025Asket contacted me yesterday and less than 24 hours later my refund is on the way to me.Seems the delay was due to a processing error.I should have gone straight to Asket rather than going via Paypal.Star rating increased to four. (I feel a bit mean not giving them 5 stars because once I contacted Asket direct - which I would advise others to do - things were resolved very quickly. Maybe view it as four and a half stars!)
I have been previously happy customer but something has been changed. Bought two chinos and oxford shirt and those were made with wrong size. Contacted to them and returned the products. Had to pay returning costs for their mistake and quality issues. I will never order from asket anymore.
The materiale are just ok. The construction of clothes is rather good. But the cuts are not. I do not find their clothes to be designed well… And the refund experience is the worst. I returned some pieces (seperately) and every time I needed to ask after weeks about the status of the refund. They were answering quickly but still the money was not there. And now I am still waiting for the refund of the order I returned about 3 weeks ago…
I ordered a plain white tee shirt nearly 2 years ago and it is still going strong. Just the right about of weight to it and fits perfectly. The collar hasn't lost its shape and it is still white after many, many wears and washes.I was prompted to write this review as I was on holiday and needed to buy a white tee shirt (I'd forgot to pack my Asket one) and I couldn't find anything that came close. Only slight gripe was the delivery time - I get that I'm in the UK and they ship from Sweden, but the package had supposedly been given to Evri but several days passed and Evri still didn't have it. This could be an issue with the courier of course, they are very hit and miss!*Trustpilot doesn't allow reviews for purchases over 12 months ago but I actually bought this a year prior to the date shown.
In its products return policy (described in the T&Cs and on the "Help" page of its website), Asketcontractually undertakes to exchange or refund a product that does not suit the customer.This commitment greatly contributes to the customer's act of purchase, who has the impression (butunfortunately wrongly) that he is thus covered against the risk of disappointment relating to theproduct purchased. Without this specific clause of the guarantees (clause not respected by ASKET),the product would not have been purchased.Finally, ASKET does not refund the returned product, even though it validated the return request,with the provision of a transaction number. The product was indeed recovered by ASKET, but notrefunded : this is akin to fraud !Furthermore, ASKET does not follow up on email reminders : total silence, no information isprovided by ASKET, which totally contravenes its contractual commitment, and thus denotescontempt for the customer.Yet, all the conditions prescribed by ASKET, for the return of the product, were scrupulouslyrespected, and the product was indeed delivered to the ASKET warehouse (return label provided byASKET) : the parcel tracking slip, provided by the carrier, attests to this.Does ASKET, given that its commercial registration is registered in Sweden (which makes legalrecourse more restrictive for a French customer), have the feeling of perfect impunity in the face ofthis proven dishonesty ?Email reminders are sent to ASKET, to claim and obtain the contractually due refund, by providingall the appropriate supporting documents.Despite this, still no reaction from ASKET. No refund of the product, no email of explanation,justification, or estimated refund time : ASKET "is playing dead", despite its promise of a responsewithin 1 working day, after each reminder !This breach of trust, this astonishing absence of professional ethics, this reprehensible non-compliance with a commitment that is nevertheless contractual (and leading to apparently assumeddishonesty), are all criteria that encourage us to absolutely and resolutely flee this ASKET company,to place no trust in it, particularly given its lack of consideration for its customers, its failing ethicsand professional conduct.
Claim your business profile now and gain access to all features and respond to customer reviews.
We create and continuously refine a single permanent collection: A strictly limited range of timeless essentials, crafted exclusively in Europe from natural fibers. Proud of our materials, mills and manufacturers, we trace our garments back to the farms and invite you to explore exactly how, where and at what cost they’re made.
palladiumboots.com
behemoth-store.com
lovenecklace.co.uk
gothnrock.com
juicycouture.com
venezianico.com
earthwardrobe.com
geekotee.in
bling-king.co.uk
fndmntls.co