Review Time
My fiancé loves wearing bracelets, but he’s quite hard to please. I ordered a bracelet from Atolyestone, and he absolutely loved it. Unfortunately, after a short time of wearing it, the bracelet broke. I contacted the company right away, and the support team responded promptly. They mentioned that they hadn’t encountered this issue before and offered a replacement.
Once I sent the broken bracelet back, I received a new one within 3–4 days. The delivery was to Dubai, which was impressively fast.
Thank you very much for the excellent customer service and the beautiful bracelet.
My fiancé loves wearing bracelets, but he’s quite hard to please. I ordered a bracelet from Atolyestone, and he absolutely loved it. Unfortunately, after a short time of wearing it, the bracelet broke. I contacted the company right away, and the support team responded promptly. They mentioned that they hadn’t encountered this issue before and offered a replacement.Once I sent the broken bracelet back, I received a new one within 3–4 days. The delivery was to Dubai, which was impressively fast.Thank you very much for the excellent customer service and the beautiful bracelet.
Very unhappy, ordered a ring for partner for Christmas on 15 December, express delivery 3 - 5 days, Webchat confirmed it would arrive in time. No update from company, chased on 22.12 , no response, chased 23.12 to be told it will be shipped today, phoned and told very sorry, it will be shipped today, won’t arrive until after Christmas . I understand that delays can happen, what is extremely disappointing is that no attempt was made to forewarn me, so now I have no present for my partner.
I bought Atolyestone's evil eye pendant. It looks absolutley fabulous. It is striking and looks so good. It is light but i feel that is what you want for a pendant. I had a slight issue with postage but as soon as i spoke with Linda in customer services she sortred it out. Very pleased with my purchase, thank you Atolyestone
Awful company. Do not use.Customer service is shockingly bad—rude, dismissive, and completely uninterested in helping. The product is massively overpriced, and you can find the same quality for half the price elsewhere. They also mislead customers by showing pendants with chains that are not included.I’m left with an overpriced pendant and no chain.Overall, a terrible experience from start to finish. Avoid this company at all costs.
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Here at ATOLYESTONE we reinterpret the traditional high-end jewelry. Shop for all handcrafted designer fine jewelry. We offer free delivery worldwide!
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