Review Time
On September 19, 2025, I decided to purchase the AutoFull G7 Ergonomic Gaming Chair after doing some careful research. I came across many positive reviews on YouTube, social media, and from friends who recommended AutoFull, especially if you're willing to invest in a branded gaming chair. I was excited to try it out, hoping to enjoy both work and leisure in comfort. However, after just over a month—one month and three days—I was disappointed to find that the chair hadn’t arrived yet, and I hadn't received any support from customer service to help me resolve the issue. Their refund policies are quite strict, so I’d suggest being cautious if you don't live near a big city, as they seem to avoid responsibility for shipping problems outside major areas.
Got an M6 Ultra, unfortunately is the only one with a rocking mechanism.The chair is really nice. Good build quality. Not sure how it will handle itself over time but I guess I will find out.Communication with support - had some questions about the product - was good and fairly fast (they are based in China so don't expect them to answer right away).Shipping was pretty fast, I practically received it the next day, they have a warehouse in Cali. It is quite comfortable.It's still a gaming chair so although it's quite comfortable is more on the firm side, don't expect a plush office chair - wish I would have known that before hand - that's more of a problem with my expectations rather than the chair.
This is the worst company ive Experienced the first g5 chatr that arrived at my house was brutal scratchd Then when i bought a g7 chair it was so uncomftareble that my legs where hurting it felt like i was going to lose them. Then they have also the worst customer service ive experienced
Few days ago I purchased one of the chairs. And need to admit that they are really solid build and good made. Unfortunately I got some issues with my one when arrives but outstanding customer service sort that issue out quick and efficiently. Easy contact and great solution of problem. Really recommended for everyone who think about purchase.
The customer service team was very helpful and responsive. I had an issue with my chair legs, and they quickly sent me the correct ones. Everything arrived in perfect condition, and I was able to fix my chair easily. I really appreciate the fast and professional support!
My experience with Autofull has been quite poor. I’ve had the chair for a few days now, but I’ve noticed that some things are either not right or poorly made. For example, the buttons for massage, air, and heat are located on the seat itself. This means you’re constantly sitting on them, and if you’re wearing thin pants, it becomes very uncomfortable. I’ve also experienced back pain after a while, although this could be due to my sitting position. The customer service is also very bad — it took them several days to respond the first time, and now I’ve been waiting four more days without any reply. For the price, I personally don’t think it’s worth it, and on top of that, they have a poor refund policy.
Decided on the AutoFill M6 Ultra over secret lab. Good choice. Took me an hour to put together and I am very impressed. Gaming just got a lot more comfy for me. The cool air is nice as is the heat function and the massage is better than expected. So many ways for adjustment makes this chair a winner for me. And got it on a flash sale for 500 dollrs, no tax and 2 day fed ex shipping. This ones hard to beat!
I’ve had their chair for 3 years now and it’s really worth the price. The chair still looks great and functions like new. The leather seat started cracking which is usual for me due to work and daily use. Love their warranty as I was able to get a new replacement chair (didn’t have my old model anymore) with next-day delivery - so efficient, hassle-free and smooth process. 10/10 customer service!!!
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AutoFull is a premier leader in esports furniture, dedicated to crafting bespoke solutions for gaming aficionados. Our lineup features top-tier gaming chairs and desks meticulously designed to elevate your esports journey.
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