babaik.com

4.6
4.6 Based on 80 reviews

We sell equipment, clothing and footwear to help you enjoy nature and the outdoors. But not at any price. We love nature and the world in which we live, so we try to participate in responsible and sustainable consumption. What we sell and what we do must ...

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Average Rating

4.6

/
5

80 Reviews

5 Star
84%
4 Star
4%
3 Star
1%
2 Star
1%
1 Star
10%

All Reviews

Filter Reviews

Review Time

Melvyn Butler
Extremely Disappointed with Delivery

I placed my order for a jacket on 10/11/2025 after numerous emails and chats filled with excuses. The packet finally shipped on 5/12/2025. As of today, 23/12/2025, it is still in transit. This situation is nothing short of a mockery. I would give zero stars if possible, but I have to assign one. I will not be ordering again.

1
Date of experience: Dec 23, 2025
Charis Carter
Excellent service!

The shirt was larger than I anticipated, but I was able to exchange it for the correct size. The customer service was outstanding, and the price was better than other options.

5
Date of experience: Nov 25, 2025
Grover
Frustrating delivery experience

I ordered my jacket on 10/11/2025 after numerous emails and chats, but the package only left on 5/12/2025. Today, 23/12/2025, it’s still not here. This is truly disappointing. I would rate it zero stars if I could, but I have to give it one.

1
Date of experience: Nov 24, 2025
No updates on my order for three weeks

I haven't received any news regarding my order after three weeks.

1
Date of experience: Nov 10, 2025
Joshua M.
Great purchase experience

I received my item at a very good price, and the support team was really helpful throughout the process.

5
Date of experience: Oct 18, 2025
clara310
Terrible service and no accountability

I purchased a jacket in August 2025, and it still hasn’t been delivered by October 2025. After multiple follow-ups, I received an incorrect tracking code, and the courier has been unresponsive. I'm very disappointed and regret my decision to order here.

1
Date of experience: Oct 15, 2025
Shepherd
Thrilled with my purchase!

I found the last backpack in my size in Europe on this platform. Initially hesitant, I decided to order after reading the reviews and I’m glad I did! The shipment was quick, taking about a week, and the customer support was very responsive.

5
Date of experience: Sep 02, 2025
Charly L.
Great service and quick cancellation

I bought a long sleeping bag since the regular size was out of stock. It was the best price I found. After realizing it might be too large, I requested a cancellation, which was processed quickly. Unlike many other sites, this one provides good customer support. I appreciate their service!

5
Date of experience: Sep 01, 2025
Bernie Clark
Unprofessional service - avoid!

This experience has been unbelievable. I placed an order on June 13th, 2025, for delivery to Greece. It took a week for any movement, and my package ended up traveling all over Europe without reaching me. I can only give one star for the refund process. I won't order again.

1
Date of experience: Jul 15, 2025
Aubrey
Outstanding customer service

The customer service was amazing. I’ve never had such a positive experience ordering online. They were very responsive and supportive.

5
Date of experience: Jun 27, 2025

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Business Details

  • We sell equipment, clothing and footwear to help you enjoy nature and the outdoors. But not at any price. We love nature and the world in which we live, so we try to participate in responsible and sustainable consumption. What we sell and what we do must be the seed of a healthier and more ecological world.

  • email help@babaik.com
  • language https://babaik.com

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