babymori.com

4.6
4.6 Based on 323 reviews

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Average Rating

4.6

/
5

323 Reviews

5 Star
85%
4 Star
3%
3 Star
2%
2 Star
2%
1 Star
8%

All Reviews

Filter Reviews

Review Time

Emma Racheal
After my parcel went missing in the post i have received nothing but brilliant customer care from MO

After my parcel went missing in the post i have received nothing but brilliant customer care from MORI. It wasn't there fault my parcel went missing but they have swiftly sorted it that i get another sent to myself and have gone above and beyond to ensure i am happy and to do their upmost that my parcel doesn't get lost again. I highly recommend and i am excited to receive my item when it arrives.

5
Date of experience: Feb 16, 2026
Emma Racheal
After my parcel went missing in the…

After my parcel went missing in the post i have received nothing but brilliant customer care from MORI. It wasn't there fault my parcel went missing but they have swiftly sorted it that i get another sent to myself and have gone above and beyond to ensure i am happy and to do their upmost that my parcel doesn't get lost again. I highly recommend and i am excited to receive my item when it arrives.

5
Date of experience: Feb 16, 2026
Leo Hunter
Best customer service I have ever had

Absolutely first class customer service and a company that deserves all the success in the world. They have great prices. Incredibly fast delivery and when you need their customer service they could not be more helpful. Recommend this company to every parent out there who is short on time and need a company they can rely on who cares about its customers and goes above and beyond. Thank you Mori team you have a customer for life.

5
Date of experience: Feb 12, 2026
Chloe
Excellent customer service

The customer service from Mori was excellent. Unfortunately, my parcel wasn't delivered originally, due to the delivery company, but Mori went above and beyond to ensure that the parcel arrived quickly and I couldn't be happier with my purchase.

5
Date of experience: Feb 12, 2026
Fran
Fantastic customer service from Kay…

Fantastic customer service from Kay multiple times, incredibly helpful and efficient

5
Date of experience: Feb 10, 2026
Derek Plewes
Very helpful and took quick action

Very helpful and took quick action. Thanks!

5
Date of experience: Feb 10, 2026
Susan F
Helpful Customer Care

Prompt, polite and helpful response to my query today. Thanks!

5
Date of experience: Feb 10, 2026
Jtavs
Excellent customer service

Excellent customer service. Resolved my issue easily.

5
Date of experience: Feb 08, 2026
Happy customer
Have ordered from MORI numerous times…

Have ordered from MORI numerous times for my grandchildren and without fail they are always delighted. Had an issue this time around but Kathlene sorted it out with great efficiency and care thank you. Will definitely continue has a satisfied customer.

5
Date of experience: Feb 06, 2026
Aimee
Kay was wonderful! Couldn’t recommend Mori enough

Kay was wonderful in sorting out a return and dealt with it very swiftly and with kindness! This is on top of the lovely quality items I’ve bought for my nieces which I can’t wait to gift them

5
Date of experience: Feb 06, 2026

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