Review Time
Fantastic service and delivery as promised from backdropsource. We are a non-profit fighting pancreatic cancer and needed banners for our key annual fundraiser. The products we received were absolutely ideal and made the event. The service was extremely attentive, and we received responses almost immediately to any and all queries. The quality of the end products was better than expected especially considering their reasonable pricing. Great experience all round, we would highly recommend.
At the first steps to buy everything was ok, I didn't receive the confirmation that I will receive it on time, so I ask and they say I will receive it on time, but It doesn't happen. I need it for Friday and I received on Monday almost 4 pm, it was a wall for a event who last two days, so I lost the half of this. The communication is dead on the weekend and they answer when they want, and even write saying the deliver happens, and was a lie. And when I start to complain to PayPal, they start to answer my emails. I buy from Mexico to deliver in Washington.
I was very concerned about the quality and this style of banner stand. I have never done business with this company and i usually do not comment on something i purchased. The banner stand exceeded my expectations. looks fantastic and everyone here simply said Wow! I will be doing business with this company in the future.
I ordered two large backdrops from Backdropsource and they were both perfect. They even included extra velcro for mounting (which I was not expecting). Will definitely be using them again. The backdrops did ship from China, but actually arrived a day earlier than expected.
Invoice US#3421 - SHORT SUPPLYWe have not received the hard case rollable box.There is no packing slip enclosed nor have we received it via email.There is no item list per box nor handling instructions – the absense of which which make it extremely difficult to confirm that we have it all.Online interactions have been good till the invoice was paid, after that it has been vague and incomplete.Sizes specified in the templates were not what was required. Despite seeking clarifications before commencing the graphics we had to rework to resize graphics at our end twice. Please change the templates to reflect the correct sizes.
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Backdropsource is a multi branded online store with largest collection of photography backdrops and studio equipment in USA. We are partners with major brands Savage, JTL, Norman, Speedotron, Photogenic, Morris etc. Our vivid range of products address studio lighting, product photography, chroma key kits, photography editing digital software, muslin fabric backdrops, paper backdrops, vinyl backdrops, you tube video creation kits, backdrop support systems, studio gears and accessories.See more
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