basspro.com

1.7
1.7 Based on 340 reviews

The world's most exciting sporting goods available online. Truly everything an outdoor sportsman could dream of online. World's largest fishing and hunting departments ... choose from thousands of different lures, name brand rods and reels and every fishi...

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Average Rating

1.7

/
5

340 Reviews

5 Star
15%
4 Star
0%
3 Star
1%
2 Star
6%
1 Star
79%

Filtered Reviews

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Review Time

Giles Morgan
Hey Johnny Morris

Hey Johnny Morris, I know you’ve already got the money but boy someone should still steer the boat occasionally, horrible customer service on all levels from corporate down to local management and most of the folks behind the counter. What happened? You all act like you’re mad at the fact you had to go into work and then the common folk comes in and asks questions and stuff, that’s really aggravating. Do better

1
Date of experience: Jan 06, 2025
GR39
Hey Johnny Morris

Hey Johnny Morris, I know you’ve already got the money but boy someone should still steer the boat occasionally, horrible customer service on all levels from corporate down to local management and most of the folks behind the counter. What happened? You all act like you’re mad at the fact you had to go into work and then the common folk comes in and asks questions and stuff, that’s really aggravating. Do better

1
Date of experience: Jan 06, 2025
Cedric Clark
Bass pro claims they match with 5%…

Bass pro claims they match with 5% additional but they don’t eBay had new scope $50 cheaper and optics planet had scope $100 cheaper. I have several requested gift cards to purchase scope and had purchase from optics planet, As a time share owner wilderness resort owned Bass Pro and longtime customer I’ll shop other places once these seven gift cards are gone, anybody need a gift card company that don’t do what they say.

1
Date of experience: Dec 31, 2024
Maura Wilson
Bass pro claims they match with 5%…

Bass pro claims they match with 5% additional but they don’t eBay had new scope $50 cheaper and optics planet had scope $100 cheaper. I have several requested gift cards to purchase scope and had purchase from optics planet, As a time share owner wilderness resort owned Bass Pro and longtime customer I’ll shop other places once these seven gift cards are gone, anybody need a gift card company that don’t do what they say.

1
Date of experience: Dec 31, 2024
Mara H.
I purchased a redhead hunting jacket on…

I purchased a redhead hunting jacket on sale on Black Friday, and purchased the wrong size. I called customer service to get an exchange. The woman said “sorry, you’ll have to pay the full price to get an exchange.” I told her that they just lost my business, she hung up on me.

1
Date of experience: Dec 30, 2024
Martina Scott
I purchased a redhead hunting jacket on…

I purchased a redhead hunting jacket on sale on Black Friday, and purchased the wrong size. I called customer service to get an exchange. The woman said “sorry, you’ll have to pay the full price to get an exchange.” I told her that they just lost my business, she hung up on me.

1
Date of experience: Dec 30, 2024
Ian Smith
Bass Pro Shop is a failure

Bass Pro Shop is a failure! I ordered a new unopened scope and now this is the 3rd used marked up display scope Bass Pro has sent to me. I keep sending them back and they keep sending used marked up display scopes, I did not pay full retail to accept a used marked up, dead battery open box, fingered up, used display scope. Bass Pro is guilty of fraudulent business practices, They advertise new products and then shipped used marked up, dead battery, open box junk.

1
Date of experience: Dec 23, 2024
Teresa Anderson
Bass Pro Shop is a failure

Bass Pro Shop is a failure! I ordered a new unopened scope and now this is the 3rd used marked up display scope Bass Pro has sent to me. I keep sending them back and they keep sending used marked up display scopes, I did not pay full retail to accept a used marked up, dead battery open box, fingered up, used display scope. Bass Pro is guilty of fraudulent business practices, They advertise new products and then shipped used marked up, dead battery, open box junk.

1
Date of experience: Dec 23, 2024
Dora
I just left the Bass Pro In Bolingbrook…

I just left the Bass Pro In Bolingbrook Illinois, and I have to say it was a very pleasant experience. I had given up on this place due to prior experiences, it seems like they used to be about the customers but now it’s all about the money. No deals to be had, even at Black Friday. I can say after today, I will return to this location!! Gordon, the manager, is the reason I will spend my money at this store. He went out of his way to help, took time to interact with my kids and truly seemed like a good person, which is a rare find these days.

5
Date of experience: Dec 21, 2024
Emmanuel Hughes
I just left the Bass Pro In Bolingbrook…

I just left the Bass Pro In Bolingbrook Illinois, and I have to say it was a very pleasant experience. I had given up on this place due to prior experiences, it seems like they used to be about the customers but now it’s all about the money. No deals to be had, even at Black Friday. I can say after today, I will return to this location!! Gordon, the manager, is the reason I will spend my money at this store. He went out of his way to help, took time to interact with my kids and truly seemed like a good person, which is a rare find these days.

5
Date of experience: Dec 21, 2024

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Business Details

  • The world's most exciting sporting goods available online. Truly everything an outdoor sportsman could dream of online. World's largest fishing and hunting departments ... choose from thousands of different lures, name brand rods and reels and every fishing accessory imaginable for bass, trout, saltwater trophies or what ever your fishing adventure requires. Large selections of hunting gear includes name brand products, rifles, handguns, black powder arms, bows, treestands and accessories. Complete offerings of name brand camping, climbing and athletic equipment, as well as huge assortments of men's and ladies' outdoor sportswear.See more

  • language https://www.basspro.com

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