Review Time
I come from springfield missouri, where basspro shops originated from. They have recently finished the aquarium,and wild life building. Hands down one of the best aquariums ive ever been to. But if I had to choose either the Memphis Tennessee pyramid bass pro shop/hotel or the home of basspro shops shop. I would have to choose the pyramid. Its all glass windows and you can go to the top of the pyramid where they have a Cafe up there and you step out on this glass flooring and see all the traffic driving under you. Its terrifying but so worth it!!
I come from springfield missouri, where basspro shops originated from. They have recently finished the aquarium,and wild life building. Hands down one of the best aquariums ive ever been to. But if I had to choose either the Memphis Tennessee pyramid bass pro shop/hotel or the home of basspro shops shop. I would have to choose the pyramid. Its all glass windows and you can go to the top of the pyramid where they have a Cafe up there and you step out on this glass flooring and see all the traffic driving under you. Its terrifying but so worth it!!
Just attempted to purchase a pair of clearanced shoes.It is Race Weekend, the Bristol store is very busy. Very understaffed and VERY RUDE.The cashier walked off with the shoes because they were in the wrong size box. Cashier rudely advised I would need to wait until the CORRECT box was located to make the purchase to keep their inventory correct. The new Rural King store in Kingsport will GLADLY take my money.
Just attempted to purchase a pair of clearanced shoes.It is Race Weekend, the Bristol store is very busy. Very understaffed and VERY RUDE.The cashier walked off with the shoes because they were in the wrong size box. Cashier rudely advised I would need to wait until the CORRECT box was located to make the purchase to keep their inventory correct. The new Rural King store in Kingsport will GLADLY take my money.
While in the Bridgeport, CT store today, I saw two people with several dogs that they were training. The male trainer was cruel and abusive!!! I went to speak to the manager who stated they are not part of BP and there was nothing she could do and said she didn’t know the name. I was going to call police but they had already left. I was told that I am not the only customer to report this. Shame on you Bass pro!
While in the Bridgeport, CT store today, I saw two people with several dogs that they were training. The male trainer was cruel and abusive!!! I went to speak to the manager who stated they are not part of BP and there was nothing she could do and said she didn’t know the name. I was going to call police but they had already left. I was told that I am not the only customer to report this. Shame on you Bass pro!
Disappointing Experience — Twice!I’ve had two separate experiences now with [Company Name] where they failed to honor their own promotions after accepting my order and confirming it via email. Most recently, I used a clearly advertised coupon code online — which was accepted at checkout — only for my order to be canceled without notice.Their justification changed midway through: first claiming it was a GDPR issue (despite me being a U.S. customer), then switching to say the promo was “in-store only,” even though that restriction was never stated when the coupon was applied.This kind of inconsistency and lack of transparency feels misleading, especially when it happens more than once. Customer service was dismissive and offered no resolution — not even a comparable discount or apology. It’s incredibly frustrating to spend time carefully placing an order, only to have it arbitrarily canceled without accountability.This experience has made me lose trust in the company. I genuinely hope they improve their systems and customer service, because right now, it feels like they don’t value their customers — or their own policies.
Disappointing Experience — Twice!I’ve had two separate experiences now with [Company Name] where they failed to honor their own promotions after accepting my order and confirming it via email. Most recently, I used a clearly advertised coupon code online — which was accepted at checkout — only for my order to be canceled without notice.Their justification changed midway through: first claiming it was a GDPR issue (despite me being a U.S. customer), then switching to say the promo was “in-store only,” even though that restriction was never stated when the coupon was applied.This kind of inconsistency and lack of transparency feels misleading, especially when it happens more than once. Customer service was dismissive and offered no resolution — not even a comparable discount or apology. It’s incredibly frustrating to spend time carefully placing an order, only to have it arbitrarily canceled without accountability.This experience has made me lose trust in the company. I genuinely hope they improve their systems and customer service, because right now, it feels like they don’t value their customers — or their own policies.
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