Review Time
How can Bass Pro be out of basically all standard waterfowl shotgun ammo. This is not the first time either. Waterfowl season going strong in Chesapeake bay, you would think they would be well stocked. Local small shops had what I needed, why not the worlds largest outdoor retailer? Poor ordering and inventory management.
I have been shopping at Bass Pro/Cabela’s for over 20 years. I continually use their products. It just amazes me here. It is in January. The gloves that I bought from Bass Pro five years ago was on their last leg. It’s not a problem you know I spent like $75 on them And I went to Bass Pro today Niles, Ohio, and here it is the Delta winner with a foot of snow on the ground and muzzleloader season starts tomorrow and I needed a warm pair of gloves. This store did not even have a semi warm pair of gloves I had to go to Fin for feather, which is another hour away to get what I needed to finish out this deer hunting season. Very dissatisfied I know it was Christmas New Year’s. I understand that, but this is Bass Pro the number one outfitter in the world.
It’s absolutely the worst management I’ve ever worked for. I can’t express enough how much the employees are not treated fairly. Noincentives, no praises, keeping employees who don’t do their job at all and lose the ones that do everything. Sad. Sad way to run a business.shame on you Johnny Morris for allowing this to happen .
I wanted to talk to someone about which clay pigeon thrower would be the best option for me. Went in the shop and couldn't get a hold of anyone that knew anything about it. I called customer service and even more unhelpful. She said no one is available to talk, the shop if busy and to call back in 20 min. She gave no solutions and clearly showed she did not care and wanted to get off the phone. This was my first experience with Bass Pro and surprised how bad the customer service was.
Searching for products is like playing darts. Problem is very rarely can you hit the bullseye. They ventured away from being a Goto store to find what you need and they sell the same thing everyone else sells. I had better luck with gander mountain on finding the real outdoors gear. Bass pro has turned boojey and apparel heavy. Can’t walk through the store without someone stepping directly in front of you stopping you trying to get you to get a CC or time share. Quality gear is slim pickings. If you do find something useful there may only be 1 on the shelf. Always new highers who don’t know the actually policies on returns, ordering, or price matching. Very frustrating. Very over priced and when you ask to price match competitive stores so you can use your points it takes an act of congress and 3 associates later for approval even tho it says directly on there approved price match retailers list. Bad that customers know an associates job better than they do. No longer can you find pros in the departments who actually use the gear or actually outdoorsmen. Targeted audience seems to be what style is trending
I called to make sure a rifle was in stock as it was listed as limited inventory. Was assured it was so got my PAL and immediately called back. This time a got a customer service representative that did not have a good grasp of English. What should have been a 5 minute conversation took 15. I was assured there was still inventory of that specific rifle. Called back after an hour as I was worried that my information was incorrect. This customer service representative found that my email was incorrect and that there was not any inventory left.
Wanted to order something (I'm in the UK) but my son is living in the US. Added to basket and tried to order. However as my billing address is the UK, it wouldn't let me order it. It had every other country in the World, even countries I'd never even heard of, but not the UK. Live chat was no help, just said no.
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